Auto Parts Customer Service Counter Person

PARTNER AUTOMOTIVE-WATERFORD

**EXPECTATIONS**
- Greet customers and provide excellent Customer Service
- Assist customers with their inquiries and problem solving

-Be resourceful and take initiative in daily tasks
- Process customer orders accurately and efficiently
- Maintain inventory levels and restock shelves as needed
- Operate the point-of-sale (POS) system to process payments
- Handle cash transactions and provide accurate change to customers
- Answer phone calls and address customer inquiries over the phone
- Maintain a clean and organized work area (including all display areas of the store)

-Reliable and dependable. Team player

**QUALIFICATIONS**
- Preferred experience in the automotive industry retail sales or Customer Service
- Strong organizational skills with the ability to multitask effectively, good time management
- Proficient in using computer programs such as Excel and CMMS (Computerized Maintenance Management System)
- Knowledge of automotive repair is a plus
- Excellent communication skills, both verbal and written
- Ability to provide exceptional Customer Service and resolve customer complaints or issues
- Phone etiquette and professional communication demonstrated always

-Sales driven

Highschool Diploma or GED

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

• Please submit your resume highlighting relevant experience for consideration.

Job Type: Full-time

Salary: $16.55-$23.39 per hour

Expected hours: 40 – 44 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

Expected start date: 2024-03-04