Front Counter/Yard Staff Customer Service

Front Counter/Yard Staff Customer Service

Welcome to Greenhorizons Sod Farms!

We're excited to expand our team and are currently seeking enthusiastic individuals to join us as Front Counter/Yard Staff representatives at our Cambridge location. This role offers a unique blend of responsibilities, where you'll assist customers by taking their orders at our front counter and also help load their vehicles with our high-quality soil and sod products in our yard. At Greenhorizons, we take great pride in delivering exceptional service and offering top-notch products to our customers. Join us in providing an outstanding experience for our valued clients!

The ideal candidate will have a Customer Service background, problem solving skills, and clear communication skills. Gardening knowledge is an asset. Must be available to work Monday – Saturday.

We are looking for part time and full time. This is a seasonal position.

General Responsibilities:

• Greet and welcome customers
• Enter customer orders into our database and process transactions
• Address customer’s needs, complaints, or other issues with products or services in a professional and friendly manner
• Maintaining our front counter and outdoor product space
• Assist customers with loading products into their vehicles
• Perform general labour tasks around the yard

Requirements:

• Prior experience in Customer Service or relevant position
• Reliability
• Ability to lift 50 lbs.
• Excellent communication, written and people skills
• Customer oriented and professional attitude

Your job will be to maintain the Greenhorizons / BigYellowBag experience that our customers have come to expect and love!

Job Types: Full-time, Part-time, Seasonal

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Cambridge, ON N3H 4R6 (required)

Work Location: In person

Expected start date: 2024-03-06