Blowmolding Technical Sales and Support Specialist

Who we are:

Moldpro is a family run business that sells and services plastic blow moulding machines across North America. We have been in the industry since the 1980s and have a high volume of customers that trust us to service their machinery with both expertise and integrity.

We are actively growing our team and seeking out competent team members who are eager to jump in and take ownership of their tasks and responsibilities.

What we have to offer you:

• Variety! Every day is different here, depending on the needs of our customers. Our technicians do not grow bored from completing the same tasks every day.
• Employee training and development. We have extensive experience in our very specialized industry and are committed to training up our employees to be the best in the business.
• Family feel. We are a family business and, while growing, have a small team "feel" where you will be included in projects from beginning to end.
• Regular hours. While there is an occasional need for overtime and travel, our technicians typically work 7:30am-4:00pm, Monday to Friday.
• Dental Care
• Extended Health Care Benefits

What to expect in a typical day:

An average day at Moldpro includes arriving at our Burlington location for 7:30am and being assigned to service a local (within the GTA) customer. This could be a new service call including troubleshooting, jumping onto an existing project, or parts delivery and installation. Occasionally we have equipment brought on-site to be serviced here in our shop, but most jobs are done at the customer's location. Once trained, our technicians typically attend the customer's facility on their own and complete the service independently.

Job Summary:

• Identify and develop new prospective clients.
• Lead a team from project design to installation based on client needs, circumstances and environment.
• Maintain, service and grow relationships with existing clients.
• Create/develop customized sales presentations as needed.
• Work with the executive leadership team to develop, implement, and achieve sales targets, strategies, and business growth.
• Leverage deep contacts in the industry and related-industries to increase company exposure and sales.
• Design, setup and test tooling (Moulds, blow pins, pin and die).
• Configure machine parameters to produce parts that meet specifications.
• Provide post-sales service by troubleshooting machine breakdowns in a timely manner to minimize loss of production. Install and repair pneumatic, hydraulic, and mechanical equipment.
• Develop and maintain technical product and service knowledge base to train both clients and internal service/sales team.
• Work from diagrams and oral instructions to assemble equipment.
• Maintain inventory of parts and equipment.
• Observes all safety rules and maintains an orderly workplace.
• Ability to work overtime as needed.
• Package parts for shipping and other miscellaneous jobs.
• Travel to customer's facilities in Canada and the US.
• Must be fluent in French and English

Job Types: Permanent, Full-time

Salary: $30.00-$40.00 per hour

Expected hours: 35 – 44 per week

Benefits:

• Extended health care

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• blow moulding: 5 years (preferred)

Language:

• English and French (preferred)

Work Location: In person