Business Analyst

Business Analyst
Data and Information Services
(Temporary, Full-time for Two Years)

Competition Number: 2023 BA 093 (please quote in application)
Location: Newfoundland and Labrador
Salary Scale: HL-20 ($67,978-$88,372)
Closing Date: January 1, 2024

About Us

As part of the Newfoundland and Labrador Health Services, Digital Health provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, we support the development of data and technical standards, maintain key health databases, carry out analytics and evaluation, and support health research. We support healthcare within Newfoundland and Labrador, including patients and communities through the delivery of information technology (IT) and digital health services applied in the healthcare system to provide quality care. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

About the Role

As a Business Analyst within Data and Information Services, you will be responsible for:

• Work with multiple areas to facilitate, develop and document business, operational, and technical procedures, materials, and templates.
• Coordinate and work closely with technical, data management, analytical and program subject matter experts to support development activities relating to data acquisition and use and develop data documentation (metadata) to facilitate integrated solutions.
• Facilitate data consultation meetings and workshops including multiple stakeholder groups to define and document requirements and drive consensus regarding data and reporting requirements.
• Preparing final documents and application packages for review
• Eliciting and translating business and technical requirements into appropriate technical specifications.
• Working with end-users to define, execute and track test scenarios and ensure appropriate end user training.
• Establishing and maintaining effective working relationships with clients across all levels of the organization.
• Effectively communicating and documenting information in line with agreed processes and procedures.
• Providing input and advice on IT solution strategies, plans and deployments.
• Ensuring adherence to governance and NLCHI standards (e.g., privacy and security).
• Providing oversight, advice, and guidance to high paced teams.
• Support research, health system planning and performance, process, and quality improvement initiatives.

About You

Your education and experience include:

• Degree in business or a related field.
• Minimum of three years' related experience, preferably in a health-related field.
• Experience in the design, development and implementation of key performance indicators and reports, preferably in healthcare.
• Experience working in a data, analytical or technical environment, preferably health related.
• Experience in workflow analysis and procedure development.

You have the following skills and abilities:

• Superior communication (written and verbal)
• Self-motivated and possess excellent time management and organizational skills
• Ability to build and maintain effective business working relationships
• Superior interpersonal skills
• Strong ability to communicate meaningfully with both technical and business analytic resources
• Ability to manage multiple tasks in an organized manner
• Excellent analytical and problem-solving skills along with a strong attention to detail
• Demonstrated ability to plan and facilitate workshops, build consensus, and facilitate solutions amongst a team
• Ability to demonstrate a high level of judgement
• Ability to function in high pressure, diverse, and changing environment
• Strong awareness of privacy, security, and confidentiality

It would be as asset if you have the following:

• Understanding of the health care system, administrative health data, and electronic health information systems.
• Business analysis certificate, or course completion

Demonstrated equivalencies may be considered.

Other Information

We can offer you a respectful and engaging workplace that provides:

• Meaningful work
• Medical and dental benefits
• A defined benefit pension plan
• Flexible work arrangements (flex time; compressed; remote/hybrid work (within NL))
• Work-life balance
• A generous paid leave program (six weeks)
• An active social club
• An employee and family assistance program
• An innovative, energetic, and forward-thinking workplace culture

If you are interested in this challenging and rewarding career opportunity, please apply through https://www.nlchi.nl.ca/index.php/careers.

Please note: We frequently post or see our job ads on job aggregators, which are essentially search engines for job postings. In most circumstances these aggregator sites ask you to apply for the posted job directly on their platform and we will not directly receive your application. To ensure your application is received and reviewed, we kindly ask that if you have an interest in applying with the Newfoundland and Labrador Health Services that you do so by visiting https://www.nlchi.nl.ca/index.php/careers.

We thank all candidates for their interest; however only those selected for further consideration will be contacted.

Any offer of employment will be conditional upon completion of required background checks including acceptable professional reference checks, provision of a satisfactory certificate of conduct, confirmation of educational credentials, and validation of legal entitlement to work in Canada, if applicable (valid work permits should be attached with your application).

For more information, please visit www.nlhealthservices.ca or www.nlchi.nl.ca.

Applicants agree that by providing personal information in response to this ad, they consent to the collection, use and disclosure of personal information required for the purposes of recruitment. Personal information will be used solely for the purpose of recruitment considerations for a period of one year following closing date of this competition, unless otherwise noted by the applicant.