Business Information Management Specialist

Hours37.5Workplace ModelHybridPay Details

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Department OverviewThe Global Anti-Money Laundering (GAML) group at TD Bank Group (TDBG) is accountable for establishing TDBG's global Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) program to ensure that all TDBG businesses remain compliant with AML/ATF regulatory expectations in all jurisdictions where TDBG operates.

This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements, conducting annual enterprise-wide AML risk assessments, maintaining the Global AML Policy (including Know Your Customer (KYC) and Enhanced Due Diligence on High-Risk Customers); currency transaction and suspicious transaction monitoring and reporting; screening TDBG customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees, and independent AML testing.

Job Details

The Strategies, Solutions, and Transformation (SST) group is a core pillar of the GAML's program, and a first line function in the three-line-of-defense risk management model. The SST team consists of the following subgroups:

• Business Architecture & Change Delivery (BACD) – Focusing on defining strategies & roadmap for AML capabilities, and advancing the roadmap via technology and non-technology projects, and operating model/governance/process enhancements. This team is the owner of AML capabilities and accountable to the effectiveness of key pillars in TD's AML Program (e.g., High Risk Customer, Transaction Monitoring & Reporting, Sanction Screening etc.)
• Data Analytics – Focusing on areas such as data analysis, reporting, and model tuning
• Operations & Solutions Support (OSS) – Focusing on areas such as production incident management, application support, and small enhancements
• Risk Monitoring & Optimization (RMO) – Focusing on areas such as model performance monitoring, identifying optimization opportunities, and model documentation

We are looking for a Business Information Management Specialist to join the BACD team, directly reporting to BACD's AVP.
As a Business Information Management Specialist, you will:

• Collaborate with a team of AML, Project Management, Change Management and Technology professionals to identify improvements to the Customer Risk Rating platform and model
• Ensure business operations are in compliance with applicable internal and external requirements and policies, assess and identify key issues and escalate to appropriate levels and relevant stakeholders
• Review end-to-end processes and controls and "connect the dots" across issues, data and control deficiencies across various channels in order to increase standardization of solutions, data, processes and controls
• Support and understand risk identification, risk analysis and risk mitigation according to the regulatory requirements and industry / business gold standard methodologies
• Develop and maintain a comprehensive inventory of processes and controls with clearly defined owners and roles and responsibilities for each process and control for BACD team
• Lead and fulfill requests from control partners and stakeholders including action/remediation plans to address model changes, business process gaps or governance issues
• Participate in requirements gathering (operational, data, model requirements) aligned with the AML Capability Roadmap to ensure GAML's objectives are met
• Advise and challenge existing methodology and propose refinement to ensure adequate coverage of monitoring, reporting and testing activities.
• Work with members of the BACD team to ensure key controls are designed and operating effectively on an on-going basis.
• Collaborates with other members of the BACD, FIU and GAML Advisory teams to foster a "culture of compliance" within the business units and maintain effective working relationship with key stakeholders.
• Follow applicable internal and external audit and regulatory requirements and may actively participate in Audit Review process, providing evidence of controls and clarification as required
• Partner with the Risk Monitoring & Optimization team to ensure model is sound from both qualitative and quantitative perspectives; model development approach, decisions, rationale, assumptions, and outcome are satisfactory to Model Validation
• Identify opportunities to streamline and improve completion of AML deliverables to support a successful implementation of the Customer Risk Rating project
• Keep current on emerging ML/TF trends and regulatory requirement changes
• Take ownership of assigned tasks; provide regular status updates, escalate key issues appropriately, and propose solutions and remediation plans

Job Requirements

What can you bring to TD? Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

• 5+ years of AML compliance experience in the financial services industry or equivalent
• Strong in data analysis, using data to tell stories and explain "so-what" from AML risk & control perspective
• Knowledge of and experience in AML/ATF Customer Risk Rating/High Risk Customer program, regulatory requirements, and industry best practices
• Demonstrated experience working with AML/ATF models in areas such as but not limited to model development, model tuning
• A curious and inquisitive mindset, with a proven ability to work effectively in a cross-functional, fast-paced and evolving environment
• Ability to grasp new concepts/information to facilitate effective risks identification and controls evaluation
• Strong critical thinking, organizational and problem-solving skills.
• Strong organizational and/or industry knowledge with a proven ability to work effectively in a fast paced cross-functional environment
• Superior writing skills with the ability to draft superior quality assessments/reports, policies, procedures and business correspondence
• Demonstrated time management, and stakeholder management skills; flexibility to adjust to changing work priorities
• Highly organized and diligent individual with the ability to work independently and manage multiple workstreams
• CAMS certificate is an asset
• Knowledge of Jira and Confluence tools

Company OverviewOur Values
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

InclusivenessOur Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!