Business Intelligence Analyst

At SCI our people make us even better, which is why we want you to be a part of our fast growing organization. SCI recognizes that having a great team is the key to success, which is why we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together. Any one of our 3000 industry experts will tell you that we take on some of Canada’s toughest service and logistic challenges in specialized transportation, technical services, and supply chain management. For 30 years, our proficient planning and flexible solutions have brought us top tier clients. With clear focus, operational excellence, and future growth at the core of our operation, we apply out-of-the-box thinking to deliver exceptional experiences that take our clients to the next level. Are you ready for your next challenge?

BI Analyst 180 ATTWELL DRIVE F/T; SALARIED PRODUCT

As BI Product Analyst, you are a customer champion in interpreting customer feedback and what should be done to improve customer experience and will be responsible for supporting the design, development and implementation of Customer and Internal-facing BI & visibility products and projects. As part of the day-to-day team, this may include customer implementation projects, change requests, support, and best practice service standards development. The BI Product Analyst will partner closely with IT, Solutions, Growth, Operations and Shared Services teams to ensure best-in-class reporting & visualization tools, processes and protocols to meet the needs of the business.

What success looks like:

• Support the BI product lifecycle, roadmap prioritization and continue to monitor and create efficiencies within BI product teams and across the organization.
• You are passionate about how data intelligence drives business results and Customer adoption.
• You collaboratively support reporting analysts and BI developers in the business & technical requirements definition, planning, development, implementation and rollout of BI reporting suite and tools.
• You maintain on-going prioritization process for BI product enhancements both from external sources, i.e., customer requests and internal requirements.
• You deliver BI & Visibility tool projects and products on time and at the right quality.
• You actively seek out opportunities to add business value through reporting and analytics.
• You work closely with Growth, Solutions and Implementation teams to ensure that our BI suite is best-in-class for exceeding our customers’ needs.
• You work closely with internal Operations and Shared Services teams to define, plan, develop and implement internal BI reporting suite.
• Working closely with the IT Data / BI team, you support the conceptual design and quality assurance of BI dashboards, reporting and other visualization solutions.
• Together with IT Data / BI, Security & Infrastructure and Application teams, you develop BI Enterprise standards and best practice guidelines.

What you bring to the role:

• A bachelor’s degree in information technology, Data Science or related field
• 2+ years of experience defining, designing & implementing reports, dashboards and visualization solutions according to market best practices.
• 2+ hands-on development experience with Qlik view/Qlick Sense data visualization tools & best practices
• Deep understanding of software development lifecycle
• Experience in working with Dev Ops or Agile teams a plus.
• Strong analytical, critical thinking and problem-solving skills.
• You excel at time management & prioritization skills.
• Experience in Product Management or Product Development role in Business Intelligence, Reporting, IoT or similar a plus.
• Experience in Retail, Healthcare or Consumer technology an asset
• Experience in Supply Chain or Retail Operations an asset
• Experience in working with 3PLs an asset.

Who you are:

• You have the courage to think differently about how things get done to continuously improve and deliver even better results every day.
• Providing exceptional service is your passion.
• You apply your strong analytical and critical thinking skills when problem solving.
• When making decisions, you consider everyone and engage those who can add value to the process.
• You are nimble in your approach and prioritize with focus on what adds value to the client.

If this sounds like you, we want to hear from you! Send your resume toVickie.kesek@sci.ca

Working at SCI:

First and foremost, at SCI, we are committed to creating a safe and healthy work environment, which is why we support our people with programs that serve the health and wellness of everyone. We also recognize that business moves quickly, and we strongly believe that success in our fast-paced environment is defined by the achievements of all our employees. We pride ourselves in the collaborative approach we apply to our work, and with a flat organizational structure, each employee at SCI is empowered to make a difference every day. Our people find success through their desire to discover new strengths, learn new skills, and gain unique experiences. With a balanced compensation portfolio, we encourage our people to lead with agility and strive for excellence.

SCI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Salary: $80,000.00-$100,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Etobicoke, ON M9W 6A9: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Etobicoke, ON M9W 6A9