Do you have an outgoing personality and strong work ethic? Is 100% customer satisfaction your goal? Do you enjoy being part of a team environment? Then we have an entry level position for you. We’re looking for a full-time person to join our growing team. Our emergency dispatch centre has been providing alarm monitoring solutions for over 25 years and is a leader in the industry.
- Availability: We are currently hiring for our afternoon shift. The ideal candidate will be available 40hrs per week Tuesday - Saturday. 5 days per week 8 hour shifts. There is also a shift differential of $1.00 for working overnight. Schedules are posted 3 weeks in advance.
Who Are You:
- Looking for an entry level position with a growing company
- Want to work in a team environment
- Enjoy working with computers and talking on the phone
- Able to analyze data, utilize problem-solving skills and recommend solutions
- Work well under pressure in a fast paced environment.
- Commitment to continuous improvement and training
- Excellent telecommunication skills
- Willing to work overnight, weekends and holidays
- Accurate keyboarding skills. Minimum 30 WPM
- Must be able pass a criminal record check
What do we offer:
- In-house training
- Transit at the door
- Employee parking
- opportunity to pick up extra shifts
Roles & Responsibilities
- Dispatch emergency services such as police, ambulance or fire.
- Build customer loyalty by maintaining a professional image at all times.
- Communicate effectively by listening to the customer’s concerns
- Maintain security policies
- Attention to detail
- Complete projects within timelines provided
- Create electronic reports
Job Types: Full-time, Permanent
Salary: From $17.00 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
- 8 hour shift
- Evening shift
- Overtime
Supplemental pay types:
- Overtime pay
Work Location: In person
Expected start date: 2024-02-12