Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Work setting
- Retail service establishment
- Urban area
Responsibilities
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- Staff in various areas of responsibility
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Database software
- Inventory control software
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
Additional information
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Adaptability
- Analytical
- Efficiency
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player