Career Practitioner - Hindi, Punjabi, Urdu Language

General Responsibility:

The Role: The Career Practitionerassists immigrants who are unemployed and underemployed and looking for a job or training. The Career Practitioner reports to the Program Manager and is responsible for assisting clients to become self-sufficient in their career development processes through identifying and meeting their employment goals by helping them to return to work, find new work, or access employment and training opportunities

The Career Development Practitioner will adhere to all Centre for Newcomers Policies and Procedures, Alberta Community and Social Services regulations, Career Development Association of Alberta’s (CDAA) professional ethics and ensure confidentiality of client information and client records as provided for under the Freedom of Information and Protection of Privacy Act (FOIP).

Specific Responsibilities:

With respect to the CDJS programs and services:

 Provide one-on-one career and employment counseling services to clients based on the collaborative action – planning model to establish a client employment action plan. This will include needs assessment, identification of training and employment options & setting realistic goals and provision of referrals where needed.
 Facilitate and conduct first language job search workshops with a focus on participatory techniques and orienting immigrants to Canadian labour market.
 Manage client cases by providing support through regular contact, either in person or by telephone or e-mail, with the client from the beginning to the end of the action plan. Case Management may also include career reassessment at the start of or during participation in programs and services.
 Connects and represents CFN and the program to external events/outreaches and collaborative initiatives.

 Manage client files by maintaining and completing accurate paper and computer files through Mobius entries for each client, appropriate to the level of service provided and as policy and procedures outline.

 Conduct timely client follow ups as stipulated by policy & procedure.
 Provide employment information services to Job Search Hub (JSH) clients and refer them to relevant concerned Career Practitioners for further career and employment assistance.
 Conduct resume critiques and interview preparation and other job search coaching services for clients.
 Contribute to the advancement and achievement of functional team goals in coordination with the concerned Functional Team Lead.
 Participate in the identification/development/exploration of new employment service ideas/offerings during the team’s planning sessions/meetings.

Qualifications

• Experience in relevant human services discipline, such as adult education and training, social work, career development, community development and counselling
• Bachelor’s degree, management training or a diploma in related field
• Strong communication and networking skills
• Effective organizational, analytic and writing skills
• Critical understanding of issues and policies affecting newcomers;
• Demonstrated practical experience and knowledge in community development work.
• Experience working with immigrant and refugee applications systems within local referral network.
• Good facilitation, communication and supportive counseling skills.
• Knowledge of target group languages, culture and connections with the community.
• Knowledge of settlement processes and familiarity with immigrant issues, resources and services
• Ability to work independently daily, making routine decisions regularly.
• Knowledge and experience in MS Office software, including Word, Excel, PowerPoint and other programs.
• Accurate record keeping, filing and reporting skills in English.
• Applicants will have fluency in Hindi, Punjabi, Urdu and English languages.
• Proficient in Microsoft Office Suite
• Class 5 Driver License is a must.

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Job Types: Full-time, Permanent

Salary: $26.00 per hour

Expected hours: 37.5 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site childcare
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Expected start date: 2024-04-08