Chronic Disease Service Worker

Job Title:

Chronic Disease & Mental Health Service Worker

Employment terms:

Regular Part-time (21 hours/week, evenings and weekend hours can be expected)

Salary range:

$31,816.20- $37,839.00 per year along with extended health benefits and HOOPP pension plan

Expected start date:

ASAP

Number of positions:

1

Reporting to:

Manager, Chronic Disease and Mental Health

Locations:

Flemingdon site (May occasionally rotate across other sites i.e., Fairview & Thorncliffe Park)

Application deadline:

March 3rd, 2024 by 5:00 pm Eastern Time

Application Process:

Qualified applicants are invited to submit their application online via this link:

www.jobillico.com/en/job-offer/flemingdon-health-centre/chronic-disease-service-worker/13263906

Please include a cover letter and resume in a single file.

Background: Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; Flemingdon Park, Fairview and Thorncliffe Park. FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement.

At FHC, we believe that health is much more than just the absence of disease. Our approach to community health encompasses the social determinants of health which includes: education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships.

Position Summary:

The successful candidate will be a part of the Chronic Disease and Mental Health multidisciplinary team, connecting with and engaging community partners through environmental scanning and assessments, conducting extensive outreach, coordinating and supporting various community Chronic Disease-related programs and services as well as taking a lead in program evaluation and quality improvement initiatives.

Responsibilities include:

• Liaise and network with community agencies, leaders, and members around Chronic Disease prevention and management
• Outreach to various healthcare providers, internal and external
• Promote diabetes education and other Chronic Disease-related program, including tele-ophthalmology - in person, on social media, FHC’s website, in community events and fairs, to encourage referrals, recruit program participants and create general community awareness about FHC and the services we provide
• Support the delivery of Chronic Disease education sessions on/offsite
• Coordinate the full team’s chart audit, program evaluation and quality improvement initiatives
• Gather and organize and analyze data (including health equity), maintain accurate records, complete and submit regular progress and evaluation reports
• Address queries and answer phone calls and correspondence pertinent to the Chronic Disease services and programs
• Support the tracking of emergency food cards, transportation support and interpretation services across the full team
• Complete all administrative duties associated with this role
• Cross-collaborate with colleagues and providers within the organization
• Assist in the recruitment, training, supervision and engagement of volunteers
• Participate in internal/ external committees, as required
• Promote and support attainment of organizational vision, goals and objectives
• Other duties as directed by Manager, Chronic Disease and Mental Health or designate

Qualifications, Skills and Proficiencies:

• University degree and/or a combination of post-secondary education and experience
• Demonstrated community outreach and engagement skills
• Able to work with people from diverse communities
• Team player with demonstrated interpersonal skills; with high ability to exercise good judgment and tact
• Proven presentation, facilitation and organizational skills
• Proficient in MS Office (Word, Excel, PowerPoint, Publisher and Outlook) and Canva; knowledge and experience in PS Suite (electronic medical records system) an asset
• Proven capacity for initiative taking and ability to carry projects to completion with minimum supervision; ability to assess priorities and meet deadlines
• Excellent written & verbal communication skills
• Ability to collect and analyze community data for the use of program promotion and development (e. g. statistics and health equity data)
• Demonstrated ability to access community resources: familiarity with the communities being served across the three sites: Flemingdon, Thorncliffe and Fairview
• Ability to speak another language other than English an asset
• Vaccines (COVID-19 and others) are a requirement of the job pursuant to the Ontario Human Rights Code.

Note: This is a bargaining unit position with UFCW. Terms may be altered as a result of collective bargaining. For more details on benefits and entitlements, please refer to our collective agreement here: https://sp.ltc.gov.on.ca/sites/mol/drs/ca/Ambulatory Health Care Services/621-88231-22.pdf

Weencourageapplicationsfromindividualswhocanidentifywiththediversecommunitiesweserve. We thank all applicants for their interest but regret that only those selected for an interview will receive an acknowledgement. Please note that a criminal background check (Vulnerable sector) will be conducted for this position. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.