Claims Adjuster

Claims Adjuster, Complex Loss

Join our Team!

If you are an expert in assessing and evaluating complex losses along with having a strong sense of professionalism and customer service, you will play a critical role in reaching our goals. As a member of our team, you will report to the Manager, Claims.

Grenville Mutual Insurance is a community focused insurance provider rooted in Eastern Ontario. Our coverage is designed for people who choose to live and work outside the hustle-bustle of urban centres. We are an organization built differently from most other companies. Owned by our policyholders, we wake up every day to happily serve the best interests of our clients and our local communities. Working in a specialized, yet competitive and dynamic environment, our team continuously looks to improve the products for our Policyholders and enhance the vital service experience with our distribution network.

As the Claims Adjuster, Complex Loss, you can play a key role in fulfilling this commitment.

Your primary responsibilities include:

● Driving the investigation required as the internal adjuster of property claims, with a focus on complex losses such as dwelling fires, barn fires, oil spills and liability property damage claims

● Providing leadership, training, mentoring, payment and denial authorization to other Claims Adjusters in relation to property claims

● Interpreting, analyzing and applying policy wordings to claims presented

● Setting, reviewing and maintaining claim reserves

● Summarizing and providing clear, concise direction to the insured both verbally and in writing.

● Working with Loss Prevention and Underwriting to identify risks and trends

Requirements for the successful candidate:

● Minimum 4 years claims adjusting (including external adjusting) with a property and casualty company

● Broad/In-Depth knowledge and experience in adjusting of property claims

● CIP designation or working towards same and/or post-secondary degree/diploma in related business field

● Exceptional skills in documentation, organization and written & oral communication

● Demonstrated ability to maintain a professional demeanor with policyholders, brokers and service providers

● Agricultural background/knowledge is considered an asset

● Bilingualism is considered an asset

Rewards & Benefits:

● Permanent, Full-time

● Competitive salary and benefits program

● Flexible, people oriented working environment with hybrid work options

● Opportunities for growth and development

Full details about this exciting opportunity can be found at https://www.grenvillemutual.com/who-we-are/careers/

Application deadline is February 12, 2024

Grenville Mutual welcomes applications from all individuals. If you require special accommodation during the application process, please contact Gisèle Gareau at 613.258.9988.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Kemptville, ON K0G 1J0 (required)

Ability to Relocate:

• Kemptville, ON K0G 1J0: Relocate before starting work (required)

Work Location: Hybrid remote in Kemptville, ON K0G 1J0