Client Billing Administrator

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.

Position Overview

As a Client Billing Administrator, you will play a crucial role in our strong and experienced team, ensuring accurate and timely billing processes while providing exceptional customer service. You’ll have the opportunity to work with cutting-edge technologies like SAP and collaborate with a diverse group of professionals.

Join us and be part of an exciting journey where your contributions are valued and recognized!

Responsibilities

1. Master data set up in SAP for customers, projects and bill rates.

a. Accurate and timely master data set up, based on approved and appropriate source documents, in accordance with approved processes, procedures and internal controls

b. Comprehensive understanding of data structure in SAP, ability to trouble shoot and apply known principles to new and non-standard scenarios

c. Self-review (QA) as well as peer review to meet high standards for both accuracy and timeliness of data entered into SAP

2. Customer billing & collections, including any issue resolution

a. Accurate and timely customer billing: SAP invoices issued as per Month End schedule and sent to customer no later than 15th of the month or earlier (in accordance with customer contract requirements)

b. Minimal unbilled revenue amount (pro-active follow-up on missing contract paperwork, timely escalation to senior management)

c. Regular (minimum weekly) collection efforts

d. Timely escalation of uncollected receivables, continued ownership & follow-up

e. Excellent communication skills

f. Customer focus (external and internal)

3. Month End, Year End files & reports as required

4. Maintaining Excel files, as required:

a. Proficiency in Excel, including v/h lookup, filtering, pivot tables etc.

b. Minimal duplication of data available in SAP

5. Maintain up-to-date project documentation

6. SAP testing as required

7. Regular filing of contract and billing paperwork

8. Other duties (as assigned) may include:

a. Cash receipts processing in SAP.

b. Back-up for RA & Settlement process

c. Updates to process/procedure documentation

Qualifications

• A Post-secondary education in Accounting, Finance or another related discipline

• 2+ years of Accounts Receivable experience, preferably within an SAP environment

• A strong working proficiency in all MS Suite programs, especially Excel and Word

• Attention to detail combined with a solid focus on deadlines and the ability to drive things to completion

• Excellent communication, interpersonal & organizational skills

• Ability to work co-operatively within a group and with colleagues at all levels of the organization

Additional Requirements

• High energy and drive to get things done in a remote or hybrid work environment

• Ability to maintain composure and restraint in difficult situations. Collaborative, problem-solving approach.

• Openness to new ideas, sound decision making and independent thinking.

• Positive “take charge” attitude, leads by example

• Must be eligible to obtain a Canadian Government Security Clearance at the Reliability level

How we hire