Collections Specialist

** The work Location is BOLTON, ON**

Job Summary

The Collector will have the primary responsibility of contacting customers on account payments and working with team members to resolve discrepancies, this may, at times, involve some clerical assignments. The successful candidate will work to manage the collection of accounts receivable and account reconciliation and will review and resolve payment discrepancies as necessary.

Job Duties and Responsibilities

• Communicate with clients using all forms of contact
• Manage all levels of client relations matters specific to collections, including general inquiries and overall credit management
• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
• Process client payments using various POS systems and coordinate payment information updates and customer account changes as assigned
• Maintain and update filing and database systems

Job Requirements

• 3-5 years of experience working in a Collections role
• Proficient with the use of a computer, including Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
• Strong verbal and written English communication skills with the ability to be assertive and manage escalated customer interactions, as necessary
• Ability to work with and manage confidential information and use independent judgment

Preferred

• Completion of post-secondary studies in related field
• The pursuit of a CCP designation will be considered beneficial
• Experience working within the transportation industry and with Great Plains and TMW software
• Previous experience in supply chain\logistics environment would be considered an asset

Position Details

• Full-time employment
• Office environment - no remote work available
• Share Purchase Plan - the opportunity to buy company shares through payroll at a 100% match
• Group Benefits offered - health and dental
• Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within!

Titanium Transportation Group Inc. is committed to providing accommodations throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we’ll work with you to understand what is needed.

We thank all applicants in advance; however, only applicants being considered for an interview

#HP

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Work Location: On the road