Commercial Overhead Door Lead Tech

We are looking for a Commercial Overhead Technician, min 3 years experience, to join our team and provide technical support to our customers. The successful candidate will be responsible for troubleshooting and resolving customer inquiries, installing and maintaining hardware and software, and providing technical advice. This position requires excellent problem-solving skills, the ability to work independently, and a strong attention to detail. The ideal candidate will also have experience in customer service and the ability to communicate effectively with customers.

Responsibilities:

• Troubleshoot and diagnose technical problems.
• Install and configure hardware and software systems.
• Perform routine maintenance on equipment and systems.
• Maintain accurate records of repairs and maintenance.
• Provide technical support to customers and colleagues.
• Test new products for functionality and performance.
• Keep up to date with the latest technology trends.

Job Type: Full-time

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay
• Signing bonus

Ability to commute/relocate:

• Edmonton, AB T5S 1J6: reliably commute or plan to relocate before starting work (required)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person