Community And Social Services Worker

Work site environment

• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Services for the homeless

Work setting

• Shelter for the homeless
• Community service organization
• Associations and non profit organizations

Responsibilities

Tasks

• Obtain information and prepare reports or case histories
• Appraise clients' needs or eligibility for specific services
• Resolve conflict situations
• Liaise with other social services agencies and health care providers involved with clients
• Develop service intervention logic models and outcome measures
• Maintain program statistics for purposes of evaluation and research
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings
• Perform administrative tasks

Credentials

Certificates, licences, memberships, and courses 

• CPR Certificate

Experience and specialization

Target audience

• Males
• Street population

Computer and technology knowledge

• Electronic mail
• MS Office

Additional information

Work conditions and physical capabilities

• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Team player
• Interpersonal awareness
• Values and ethics
• Organized

Benefits

Health benefits

• Health care plan

Financial benefits

• As per collective agreement

Other benefits

• Paid time off (volunteering or personal days)
• Wellness program