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SalaryDo you enjoy working independently while providing administrative support services?
If so, bring your customer service skills to this opportunity with the Account Management and Collections Branch, Tax and Benefits Administration in the Ministry of Finance.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
If so, bring your customer service skills to this opportunity with the Account Management and Collections Branch, Tax and Benefits Administration in the Ministry of Finance.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
You will:- provide clerical support by responding to general telephone and mail inquiries
- ensure compliance in the processing and maintenance of documents
- review account details, make adjustments, identify and resolve discrepancies
- sort and distribute incoming workload
- order and coordinate supplies and/or request service calls
How do I qualify?
Administrative Skills and Knowledge:
- You have the ability to acquire and apply knowledge of various tax credit and benefit programs, policies and regulations.
- You have knowledge of general accounting and banking procedures.
- You have knowledge of office practices (e.g. inventory supply sources and record management).
Analytical and Organizational Skills:
- You are able to assess data and identify and correct errors and discrepancies.
- You have analytical skills to resolve/process urgent requests.
- You have planning and organizational skills to set priorities while meeting conflicting deadlines.
Communication Skills:
- You have oral communication and customer service skills to provide accurate and courteous responses to inquiries.
- You have the ability to prepare standard letters, correspondence, reports and spreadsheets.
Computer Skills:
- You are proficient with a wide range of computer software (e.g. Word, Excel and accounting applications) and systems (e.g. Extra Database, ONtax, MTO enquiry database) to maintain records, search and obtain information.
- You have data entry skills to enter data from source documents.
Additional Information:
Address:
- 1 English Temporary, duration up to 12 months, 33 King St W, Oshawa, Central Region, Criminal Record Check
Compensation Group:
Ontario Public Service Employees Union
Understanding the job ad - definitions
Schedule:3.7
Category:
Administrative and Support Services
Posted on:
Tuesday, March 19, 2024
Note:
- In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential. - E-FN-212592/24
