Credit Analyst

We are so pleased to announce that we are currently seeking to onboard a Credit Analyst to work Tuesday to Friday 12:00 to 8:00pm EST and 9:00 to 5:00pm on Saturdays.

Experience underwriting on the Inovatec platform is preferred.

Bilingual preferred: French/English and also accepting Unilingual candidates.

Learn more about Prefera Finance and this great opportunity below!

Position Summary: Under the direction of the Credit Manager, the Credit Analyst is responsible for managing the underwriting queues in a manner that maintains our SLA while providing a positive customer centric experience for our dealers and brokers. The incumbent performs all duties according to the established Credit Policies & Procedures.

Those that apply with the Bilingual (English/French) asset should be able to communicate professionally and fluently in French and build relationships with our valued Quebec Broker Partners.

Key Accountabilities:

1. Actively manage the underwriting queues to maintain SLA

Main Activities:

• Decision credit applications and set conditions within established lending policies using sound judgement.
• Maintain and promote a professional, responsive and positive working relationship with both internal and external partners.
• Analyse and evaluate documentation supplied from the brokers/dealers as they relate to credit stipulations placed on adjudicated files.
• Prioritize and multi-task effectively within a fast-paced deadline driven environment.
• Participate in projects as required to assist in the building and development of the business.
• Contribute to a positive work environment.

2. Contribute to the promotion and maintenance of positive customer relations by offering strategies to our dealer partners while providing an exceptional customer experience.

Main Activities:

• Display appropriate telephone and email etiquette when communicating with customers (both internally and externally)
• Facilitate the resolution of minor escalated calls with an approach of first call resolution technique.
• Recommend outside of the box solutions on files where it makes sense to do so

3. Contribute to the success of the business and Credit department through personal efforts to enhance own knowledge and skills. Assist others in achieving common goals and objectives and maintaining a respectful, positive work environment.

Main Activities:

• Adhere to work day schedule.
• Maintain up-to-date knowledge of department policies and procedures.
• Participate in team meetings, workshops and individual coaching sessions.
• Build and maintain effective working relationships with colleagues.
• Actively participate in performance management process in support of own personal and professional departmental objectives.
• Respect and adhere to all policies and procedures, including Code of Conduct, Harassment & Discrimination, Internet & Email and Privacy Policy.
• Maintain knowledge of and complete annual training of any compliance requirements.

(Note: The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position)

Education & Experience:

• Post-Secondary Education (University Degree or College Diploma).
• 2+ years working in the retail or indirect financial industry
• 2+ years experience adjudicating credit. Experience in sub-prime credit is an asset
• Positive attitude, honestly and strong work ethics are a must
• Excellent communication and presentation skills
• Demonstrated ability to be analytical and detail oriented
• Familiarity with recreational vehicles available on the market

Knowledge, Skills and Abilities:

• Is able to effortlessly communicate in English, both in written and spoken forms.
• Solid understanding of the principles and practical application of the Credit Policies & Procedures manual.
• Strong interpersonal, organizational, negotiation and decision-making skills.
• Working knowledge of the Microsoft Office Suite (Outlook, Word, Excel) and company software systems.
• Extremely detail-oriented, able to multi-task and prioritize work in response to requests and inquiries.
• Ability to work independently and make decisions / problem solve based on sound judgement.
• Demonstrated communication skills with ability to interact with peers, management, and other departments in a professional manner.

Working Conditions:

• Works indoors in adequate work space, with adequate temperature, ventilation and lighting.
• Normal exposure to noise, stress and disruptions.
• Must be able to sit at a computer for long periods throughout the workday, with intermittent periods of standing, walking to carry out essential duties of the job.
• Standard 37.5-hour work-week, including rotational evenings/weekends required.
• Ability to commute approximately 1-2 days to our Etobicoke, ON offices.
• For the training period, this role will have a shift schedule of Monday-Friday 9-5pm. Training is approximately two (2) months in length, however, can vary depending on the selected candidates prior experience and education. After training is complete, the role will take on the shift noted above, being Tuesday-Friday 12-8pm EST and Saturdays 9-5pm EST.

Prefera Finance Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Job Type: Full-time

Salary: $55,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Extended health care
• RRSP match

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Overtime pay

Application question(s):

• Please read the shiftwork indicated

Experience:

• underwriting on INOVATEC: 1 year (required)
• underwriting: 1 year (required)

Ability to Commute:

• Toronto, ON (required)

Work Location: Hybrid remote in Toronto, ON