Customer Care Associate (Full Time)

Customer Care Associate (Full Time) - Thunder Bay, ON

• 24000179

At Medigas, the healthcare division of Linde Canada, you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

Customer Care Associate (Full Time) - Thunder Bay, ON

This position is responsible for the coordination of telephone referrals, verification of criteria and appropriates funding in setting up clients for home oxygen therapy and related healthcare services. Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients.

The successful candidate will help support the Territory Managers, balancing time between inside sales and customer service duties along with helping the team to achieve a targeted sales budget.

The hours are Monday to Friday 8:00AM – 5:00PM.

You will bring with you to this position:

• High School or equivalent diploma
• 2 years of customer service experience with proven ability to manage relationships with current and new customers
• Excellent communication, interpersonal and organizational skills
• Computer skills
• Commitment to safety is a must
• Must have a proven ability to manage relationships with current and new customers as well as maintain knowledge of Homecare sales growth and development areas

Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.