Customer Service Clerks Supervisor

Responsibilities

Tasks

• Conduct performance reviews
• Perform same duties as workers supervised
• Recruit and hire staff
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Resolve work-related problems and prepare and submit progress and other reports
• Professionalism in customer service

Supervision

• Customer service clerk
• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• MS Office

Area of specialization

• Transportation

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication

Benefits

Other benefits

• Free parking available
• Team building opportunities