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SalaryCustomer Service Representative
Excellence Collision – Toronto Area
Toronto, ON, On-Site
Compensation: $55,000 - $60,000 per year
Schedule: Monday to Friday, 8 am – 5 pm
Excellence Collision – Toronto Area is looking for a Customer Service Representative.
Excellence has been in business for over 30 years - our ability and technical background in collision repair has made us the preferred auto body shop to some of Toronto's most respected car dealerships. We are a Certified Collision Repair Centre for Audi, Volkswagen, Porsche, BMW, MINI, and Tesla, and feature the latest technology and training.
If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team!
What We Offer:
- Competitive Compensation
- Health and Dental Benefits
- Vacation
- Wellness Benefits
- Employee Assistance Program
- Employee Vehicle Purchasing Plan
- Clean Working Environment
- Career Growth
Responsibilities:
- Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with in person Customer Service as well as office work
Requirements:
- High School Diploma
- Experience working with either luxury automotive dealerships or autobody shops is required
- Knowledge BodyshopConnect or CDK would be an asset
- Strong organizational and time management skills
- Must possess a valid driver’s licence and a safe driving history
- Excellent verbal and written communication skills
Apply Now!
For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
