Address
Form of work
SalaryWho we are?
Neilson Financial Services is a multi-national Life Insurance intermediary, specializing in product development and customer experience, making the purchase of Life Insurance as simple as our customers demand it to be.
Our Neilson Values of Results Driven, Customer Focused and Team Spirited are embedded in the foundations of our culture and are part of the common integrity found in every Neilson’er.
We are looking for a passionate and driven Customer Service Agent to join our growing team!
What to expect...
- An opportunity to join a growing forward-thinking company
- Great Transit Links with office space just a few minutes’ walk from Union Station
- A superb office
- Quarterly Awards Events celebrating our collective and individual achievements across the entire business
Who we’re looking for...
- Passionate about delivering amazing Customer Service
- Ability to operate well under pressure and within a target-driven team
- Excellent communicator and listener
- Strong attention to detail
- Knowledge and experience of Financial Services is desirable but not essential!
Responsibilities...
- Deliver outstanding service to our customers - assisting with their enquiries and requests
- Support our customer in making changes to their policy to suit their need
- Drive Service improvement by identifying trends and supporting the necessary changes
- Handle objections confidently, addressing any concerns through exceptional product knowledge
What We Offer:
- A modern and clean office in downtown Toronto that is easily accessible by transit
- The opportunity to launch a career with growth and learning opportunities
- A collaborative, positive, and fun company culture
- A diverse and inclusive work environment· A diverse and inclusive work environment
- You must legally eligible to work in Canada. We thank all candidates for their interest.
So, if you think you’ve got some amazing skills to offer us, and NFS feels like a place where you can belong we’d love to learn more about you. Once you have submitted an application the next steps, if successful we will be in contact to arrange for you to come meet with us and get to know each other even better.
Neilson believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. If you have any requests for accommodation due to a disability, they can be made at any stage of the recruitment process.
Job Type: Full-time
Salary: $50,000.00 per year
Benefits:
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Are you legally eligible to work in Canada?
- What is your pay expectation?
- Are you comfortable working from our downtown Toronto (130 King Street West) office 3 days a week?
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
