Customer Service Representative (Csr)

Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties
- Answering incoming calls and assisting customers with inquiries or concerns
- Providing accurate information about products or services
- Resolving customer complaints or issues in a professional and timely manner
- Booking appointments for free water and air testing
- Conducting data entry to update customer records
- Collaborating with other team members to ensure customer satisfaction

Qualifications
- Excellent phone etiquette and strong communication skills in english
- Ability to analyze customer needs and provide appropriate solutions
- Previous experience in a Customer Service role is preferred
- Proficient in data entry and computer skills
- Bilingual abilities are a plus, but not a must

Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today to become a Customer Service Representative!

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Salary: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Office: 1 year (preferred)

Ability to Commute:

• Nepean, ON K2E 7J6 (required)

Work Location: In person