Customer Service Representative/Administrative Assistant

Busy freight brokerage company is seeing a CSR/Administrative Assistant/Dispatcher

This is NOT a remote position

```Duties```
- Provide exceptional Customer Service to clients, over the phone and by email
- Answer inquiries and provide accurate freight updates to customers and carriers
- Maintain customer records and update information as needed
- Handle administrative tasks such as data entry, filing, and organizing documents
- Collaborate with other team members to ensure a smooth and efficient customer experience
- Utilize phone systems and email effectively

```Qualifications```
- Previous transportation and logistics is an asset, but not mandatory
- Strong problem-solving and organizational skills with the ability to multitask and prioritize tasks

- Excellent communication skills, both verbal and written
- Proficient in proofreading and attention to detail
- Proficient in Microsoft 365 - Word, Outlook. Excel is an asset
- Accounting and technical computer background is an asset

This is an exciting opportunity for individuals who are passionate about providing excellent Customer Service and administrative support in a fast-paced environment. We are looking for reliable individuals interested in long-term employment. Performance-based wage increases will occur for the right individual. If you have the qualifications and skills required for this position, we would love to hear from you. Please apply with your updated resume.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: From $41,600.00 per year

Benefits:

• Casual dress
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Ability to Commute:

• Aylmer, ON N5H 2N1 (required)

Ability to Relocate:

• Aylmer, ON N5H 2N1: Relocate before starting work (required)

Work Location: In person