Customer Service Representative/Cashier

Come work with T’s Chips! We’re looking for someone who thrives in a busy work environment, learns quickly and is as passionate about food as we are. We have two part-time positions available.

We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Superstar. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

The must haves:

• Excellent Customer Service
• Handling cash & debit terminal (trustworthiness)
• Restaurant and or kitchen experience
• Being on time (or slightly early) is critical
• Knowledge of food allergens/sensitivities is important

Some nice-to-haves:

• Willingness to learn all positions
• Willing to get food handlers course. It is not a current requirement but a definite plus if you have it.
• Brainstorming unique weekly features with the team

The basic requirements for the position are:

• Answer customer inquiries and take their orders
• Provide information about products and services
• Assist customers with placing orders, processing returns, and resolving any issues or complaints
• Maintain accurate customer orders
• Excellent communication skills, both verbal and written
• Strong Customer Service orientation with a friendly and professional demeanor
• Ability to multitask and prioritize tasks effectively
• Fluency in English is required; fluency in French other languages is a plus
• Previous experience in Customer Service is preferred

Work hours are (a) Tuesday to Thursday and/or (b) Friday to Sunday. We will be open holiday Mondays in May, July, and September (paid time and a half). The hours are 11 AM to 4 PM. Hours may change to accommodate existing part-time staff.

We do work hard but we also have fun doing it and we support one another because it’s the right thing to do. It’s also just who we are and we take the welfare of our staff seriously.

If this sounds like a place you could see yourself happily working at, please send your resume to feedme@tschips.ca with Resume from (and put your name) in the subject line. References are required.

Starting wage $17 plus daily tips and bonuses

Join our team and become part of a dynamic company that values its employees and provides opportunities for growth. Apply today to start your career as a Customer Service Superstar!

Please note that only candidates who meet the requirements will be contacted for an interview.

Job Types: Part-time, Seasonal
Contract length: 7 months

Salary: $17.00-$18.00 per hour

Expected hours: No less than 16 per week

Benefits:

• Casual dress
• Discounted or free food
• On-site parking
• Tuition reimbursement

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Tips

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-03-17
Expected start date: 2024-03-26