About us
Amptal Corp. is a small business in Toronto, ON. We are professional, customer-centric, and supportive.
Our work environment includes:
- Modern office setting
- Growth opportunities
We are seeking a Customer Service Representative to join one of our Banking clients located in GTA. This is an on-site role (contract) for 3 months with possibility of conversion to ull time permanent position. As a Customer Service Representative, you will be responsible for providing excellent Customer Service to our clients and customers.
Duties:
- Answering customer inquiries via phone, email, and chat
- Providing product and service information to customers
- Handling customer complaints and resolving issues in a timely manner
- Processing cheques, forms, applications, and requests
- Keeping accurate records of customer interactions and transactions
- Communicating with other departments to ensure customer satisfaction
Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite and other computer applications
Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite and other computer software applications.
If you meet the above requirements and are interested in this exciting opportunity, please submit your resume for consideration.
Job Type: Fixed term contract
Contract length: 3 months
Salary: $17.00-$20.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role only is applicable to full time work-permit holders and not students. Do you have a valid work-permit for Canada?
Education:
- Bachelor's Degree (preferred)
Work Location: In person