Digital Communications Specialist

Branch: Electric
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Salary Min: $64,600.00 Annually
Salary Max: $91,800.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes 
Posting End Date: Open until filled
We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.  
We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. 
Position Overview
You’re a highly organized communications professional who’s passionate about immersing yourself in digital content best practices. Your problem-solving prowess allows you to identify and action opportunities for improving content management and audit processes, and you effortlessly engage others along the journey with your confident interpersonal skills. We need a driven self-starter with proven experience to take on our Digital Communications Specialist position. 
In this role, you’ll be responsible for supporting FortisBC’s overarching Digital Communications strategy, including marketing campaigns and web  experiences. This includes administrating digital content, such as email campaigns and blog posts, along with supporting digital processes like search engine optimization (SEO) and content audits.
In this role, you will:
-Establish content and SEO audit processes, including success metrics and proposals for the tools that are required.
-Create web tactical plans for microsites as needed and participate in content management.
-Maintain internal content databases and processes and schedule and assist with regular SEO and content audits.
-Implement efficiencies and best practices in content processes and maintain clean content databases.
-Integrate and standardize tools to support SEO, user experience (UX), and other content management support as needed.
-Provide support across the digital team for tasks like email marketing, organic social content, and strategies.
What it takes:
-A diploma in marketing, communications, or related discipline plus three years of related experience or an equivalent combination of education, training, and experience.
-A proven self-starter, experienced in coordinating SEO and content audits. 
-Incredible organization skills to manage data sets using spreadsheets and develop related processes to ensure accuracy. 
-Great problem-solving and creative thinking skills to pair with experience in researching and developing solutions to implement process efficiencies. 
-Exceptional strategic thinking skills along with knowledge of content tools, applications, best practices, governance, SEO, and UX. 
-Excellent communication skills to liaise with team and department members, vendors, and third-party contractors.
In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with FortisBC, the You’re Applying. What now? page for additional information. 
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