Director, Reporting Quality Assurance & Testing

What is the Opportunity?
The Quality Assurance Director within U.S. CFO Operations Office, Data Strategy & Analytics group will spearhead the independent review and challenge of the firm’s information management (data) risk management activities in support of RBC’s CUSO operational risk management objectives, including regulatory reporting.
The Director will lead the strategic development and implementation of a comprehensive testing plan, while working with key stakeholders including Second Lind of Defense, Report Owners, and Information Technology. The role will also oversee the execution of the plan by junior team members.

What will you do?

Leadership

• Engage with key stakeholders to gather information relative to creating an independent comprehensive testing plan.

• Lead the execution of the developed plan while working with competing priorities.

• Spearhead relationship with Second Lind of Defense and ensure testing framework and methods are inline across the groups.

• Facilitate discussions of complex issues, resolve ambiguity, and reach agreement on resolution and remediation plans.

• Develop the communication strategy and presentation materials and lead the communications with key stakeholders.

• Provide functional expertise to assist project managers in coordination and execution of tasks, status and management of issues, risks and dependencies arising from the testing activities.

• Lead and manage a team including establishing goals, managing performance and providing feedback.

• Escalate operational risks and issues and control deficiencies on a timely basis.

Regulatory Data Governance and Oversight

• Manage the creation and development of sustainable templates for documenting the methodology used, capturing assessment results, communicating findings emerging from testing activities.

• Develop a risk-based approach to define the scope for validating the compliance with regulatory instructions and expectations while keeping in mind relative industry trends, supervisory findings.

• Define and manage the evidential requirements for supporting the execution of independent oversight testing activities.

• Define the interaction and reliance model with Second Line of Defense and Internal Audit regarding the review and challenge on First Line of Defense processes and controls.

• Proactively contribute to the build-out of Quality Assurance services, including development of content knowledge and facilitation of training sessions.

• Ensure appropriate information is shared timely with impacted stakeholders and senior leadership.

• On occasional basis, perform additional responsibilities as requested to achieve business objectives.

What do you need to succeed?

• Graduate or Undergraduate Degree, with a focus in Accounting, Business, Finance, or a related field.

• Minimum 10+ years of relevant work experience.

• Extensive knowledge of the banking industry including front-to-back data flows, processing and reporting.

• Extensive knowledge of banking rules and regulations such as BCBS 239, US GAAP, Sarbanes Oxley, FRB regulatory reporting, OCC Heightened Standards

• Knowledge of data governance and data management operations such as critical data elements, data lineage, data accuracy and completeness and data controls.

• Strong understanding of information management risk.

• Good knowledge of Capital Markets, Retail Banking, and Wealth Management products.

• Expert collaboration and relationship management skills with the ability to manage ambiguity to drive impactful outcomes.

• Expert oral communication and presentation skills with extensive experience facilitating discussion and building consensus.

• Expert business writing skills with significant experience designing processes and controls.

• Proficient in project management including participating in large scale data initiatives.

• Ability to work with multiple stakeholders and drive lasting impact.

• Work in a dynamic, collaborative, progressive and high-performing team.

Working Conditions

This is a hybrid role with 3 days per week working from the office.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $160,000-$250,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

Job Skills

Agile Methodology, Analytical Thinking, Banking Products, Conflict Management, Critical Thinking, Cross-Team Collaboration, Data Governance, Data Quality, Datasets, Data Testing, Decision Management, High Impact Communication, Independent Thinking, Information Management, Internal Controls, Metrics Reporting, People Management, Project Management, Regulatory Reporting, Risk Management, Strategic Thinking, Thought Leadership, Trade Processing

Additional Job Details

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYJersey CityUnited States of America40Full timeOffice of the CFORegularSalaried2024-02-12