Quality Assurance Monitor

Department of Education and Early Childhood Development
Quality Assurance Monitor
2-year contract
Saint John Region
OPEN

At the Department of Education and Early Childhood Development (EECD),we are dedicated to fulfilling New Brunswick's educational mission.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!

Who we are:

The Department of Education and Early Childhood Development regulates Early Learning and Childcare services through legislation and policies. We are responsible for licensing childcare facilities, including designating Early Learning and Childcare facilities, and monitoring compliance to all legislation and policies for supporting improvements to increase quality of service.

The opportunity:

The Department of Education and Early Childhood Development (EECD) is seeking an individual to join the Early Learning and Childcare Services branch in the Greater Saint John region, in the position of Quality Assurance Monitor.

Reporting to the Manager of Early Learning and Childcare, the Quality Assurance Monitor works with a team of Inspectors/Investigators to primarily support early learning and childcare facilities in achieving and exceeding the requirements of the Early Childhood Services Act with the goal of enhancing the quality of services and ensuring the safety, security and well-being of children in care. The Quality Assurance Monitor works with operators prior to initial licensing to prepare for the delivery of quality services, and after licensing supports operators with addressing areas requiring improvement to continue to satisfy licensing requirements, or to achieve the goals identified in continuous improvement plans.

Responsibilities of the Quality Insurance Monitor

Licensing, Designation and Monitoring Inspections:

• Supports Operators who are preparing to apply for licensing and/or designation to ensure that all conditions for licensing and/or designation are met.
• Conducts unscheduled monitoring inspections of licensed early learning and childcare facilities to address any immediate concerns impacting the safety, security and well-being of children or compromising the quality of the learning/childcare environment.
• Issues orders for compliance or recommend suspension or revoking of licences.
• Assesses the quality of the learning environment and provides support to administrators and educators with a goal of enhance the quality of services.

Enhancing Quality of Services:

• Develops and implements strategies that support improving the quality of services provided.
• Evaluates the implementation of the curriculum framework, the development and implementation of inclusion plans, and quality improvement plans.
• Observes pedagogy approaches, reviews materials, and resources, observes interactions with children, assesses inclusion approaches, and provides coaching and support when required.
• Identifies and facilitates the assistance and support of specialists within the Department as needed.

Conducts Investigations into Complaints:

• Conducts preliminary discussions and gathers information in response to complaints and incidents regarding the safety, security and well-being of children or the quality of the learning/childcare environment.
• Conducts investigations into a complaint that is assessed at being a low to moderate risk to the safety and security of children or of low to moderate impact on the quality of the learning environment.

Strategic Relationships

• Responsible for developing, maintaining, and enhancing professional relationships with the operators, administrators and educators of early learning and childcare facilities.
• Develop a network of resources and a comprehensive understanding of the programs and services that may be available to operators from a variety of Departments and service providers.
• Strategic and operational planning; the review of program standards, policies, and procedures; the development of unit work plans

Work environment:

• Office location: Milledgeville North School, 490 Woodward Avenue, Saint John.
• Consists of field work within the Greater Saint John region (Saint Andrews, St. Stephen, Penfield, Blacks Harbour, Saint John and surrounding area, Hampton, KV, Sussex area)
• Standard hours of work: Monday - Friday, 8:15-4:30, although some work outside these hours may be required.
• We promote a scent-reduced environment.

Who you are:

To be successful in this role, you possess significant relationship building expertise and coaching skills to ensure effective supports are put in place to help others achieve goals. You have a respect for the safety, well-being and quality of care for children. You think critically and can easily diffuse a stressful situation to ensure collaboration for mutual success.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Need to have:

• Bachelor's Degree in Early Childhood Education, Education, or Social Sciences and a minimum of four (4) years related experience, where (2) years should be in early childhood. An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English is required.

Nice to have:

• Written and spoken competency in French and English is considered an asset.
• Interpretation and reinforcement of legislation and/or conducting inspections/investigations.
• Experience and knowledge in early childhood programs and services.
• Certificate of Completion - NB Early Learning and Child Care Curriculum Framework or Curriculum éducatif Services de garde francophone du Nouveau-Brunswick.

Behavioural Competencies:

• Critical Thinking
• Problem Solving and Decision Making
• Communication
• Conflict Management
• Coaching and Relationship Building

Technical Competencies:

• Knowledge of applicable legislation and the department's policies and practices
• Knowledge of conflict management practices

Operational requirements:

• Possession of a valid class 5 driver's license as issued by the Province of New Brunswick is also required and own use of transportation.
• Travel within the province is required.

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Wage:
Pay Band 4: $54,548 to $76,284 annually.

What can GNB offer you?

• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• 1 paid Volunteer Day per year to give back to your community.
• 1.25 days/month of paid vacation.
• 1.25 days/month of paid sick leave.

Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & Safety.

How to apply:

We encourage applicants to apply online at www.ere.gnb.ca, by mail at the following address, or by email at [email protected] by January 25, 2024, indicating competition number 23-2000-C47. This competition may be used to fill future vacancies at the same level.

Department of Education and Early Childhood Development
Human Resource Services
Place 2000, 250 King Street
Fredericton, N.B. E3B 5H1
Telephone: 1-506-444-4909

We thank all those who apply, however, only those selected for further consideration will be contacted.

Equal Opportunity Employer
Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment. We are an Equal Opportunity Employer.

Let's connect. You belong here.