District Manager

District Manager - RELOCATION to Vancouver, BC, Canada

The District Manager reports to the Vice President. The primary responsibilities of this position include: oversees a district of clubs, builds and maintains an engaged and high performing team of General Managers, Fitness Managers and/or Assistant Fitness Managers, and ensures a best-in-class fitness experience for employees and members. The District Manager is also responsible for the achievement of financial results, employee and member retention and satisfaction; execution of company policies, procedures and programs; and exemplifying the company’s culture and values.

Your strong supervisory skills and ability to analyze data will be crucial in driving business growth. If you have a passion for fitness, excellent communication skills, and the ability to effectively manage a team, we would love to hear from you. Join our team and take your career to the next level as a District Manager.

Job Summary:

• Build and maintain an engaged and high performing team of General Managers, Fitness Managers and/or Assistant Fitness Managers within your district.
• In collaboration with the General Managers, create development plans for the General Managers, Fitness Managers and/or Assistant Fitness Managers within your district for their ongoing success.
• Key point of contact and support for General Managers, Fitness Managers and/or Assistant Fitness Managers within your district.
• Monitor your clubs and districts Key Performance Indicators to achieve financial results.
• Schedule a minimum of two club visits within your district per month, excluding your home club.
• Update the Director of Fitness a minimum of once per week on your clubs and districts performance, opportunities, risks and trends.

Sales & Operations Responsibilities:

• Establish strategic goals by preparing company, sales, service and operations information; identify and evaluate trends and opportunities, determine a course of action, objectives and evaluate outcomes.
• Oversee top lines sales budgets on a monthly quarterly and annual basis.
• Manage guest traffic, the full-cycle sales process and evaluate sales (products and services) activities.
• Maintain quality sales and service be enforcing company standards and customer service expectations. Resolve customer service concerns as required. Identify trends and recommend improvements.
• Assist in product and services development; direct and evaluate sales strategies.
• Drive sales targets by communicating job expectations, planning, monitoring and recognizing employees to achieve expected results.
• Hold team members accountable to the operations goals and key performance indicators (past due collection and electronic fund transfer updates).
• Recruit, select, onboard, train and development sales employees.
• Ensure company policies, procedures, productivity standards and systems are adhered to. Provide coaching, feedback and performance management when these standards are not met.
• Maintain a safe and secure work environment.
• Identify opportunities for personal growth; maintain professional and technical knowledge by attending educational workshops, review publications and networking.
• Oversee the delivery and execution of club operations across multiple locations, including labour budgets, front desk, clean club culture, repairs and maintenance and childminding (if applicable).

Additional duties may be assigned.

Our Perks:

• Competitive compensation
• Group benefits (dental, extended health & travel)
• Complimentary membership to all locations (16 & growing) for you and one other
• Discounted personal training, supplements and retail clothing
• Flexible schedule to work out during the day
• Private and fully equipped gym at our corporate office
• Collaborative open office, shared by corporate, club and fitness education

Our Values:

• Fun: We laugh, smile and enthusiastically have a good time, all the time
• Passion: We put our all into everything we do and empower each other to be our best selves every day
• Teamwork: We build together, creating a motivating space for shared growth
• Inclusive: We welcome everyone to be part of our world and pride ourselves in being a community for all.

Job Type: Full-time

Salary: $120,000.00-$150,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Relocation assistance
• Vision care

Supplemental pay types:

• Bonus pay

Work Location: In person