Responsibilities:
- Manage incoming calls from customers for rides
- Dispatch drivers and monitor their locations via GPS tracking
- Maintain accurate and detailed records of all calls, fares, trips and dispatched activities
- Monitor and track the status of bookings
- Collaborate with team members to ensure all rides are booked and dispatched accurately
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Proficient in using phone systems and other relevant technology
- Attention to detail and accuracy in recording information
- Ability to multitask and prioritize tasks effectively
Note: Training will be provided for the selected candidate.
Job Type: Full-time
Salary: $16.55-$20.00 per hour
Expected hours: No less than 25 per week
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
Experience:
- dispatching: 1 year (preferred)
Work Location: In person