Address Montreal, Canada
Technical
1275
Job Description
About Graitec Group
Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE all the data of their projects.
The company is driving growth through 3 highly complementary activities:
Value Added Reseller of Autodesk Solutions
Software Editor of a suite of products complementary to Autodesk Solutions for the construction industry
Services as Graitec is providing training, consulting, and support on top of the products with a consistent focus on customer satisfaction.
About the Team Hiring
Experts from all over the world.
Our team is made of more than 500 outstanding individuals, distributed across 50 offices in 13 different countries, enabling us to meet our customer needs around the globe.
The team is known for its accountability, agility, and customer centricity as well as its ambition for both business growth & impactful innovations with more than 25% of our teams in Research & Development.
Strengthening our international leadership position.
We are honored to serve more than 100,000 customers worldwide thanks to our technologies and to rank in the Top 5 largest Autodesk Partners worldwide.
Our ambition is to double our business in the coming years as we just did in the last 4 years thanks to both organic growth & acquisition. We are investing heavily on our upcoming transformation & reinforcing ongoing our teams globally.
Overview
The Graitec technical team in Montreal is looking for an engineer specializing in structural analysis for all services associated with the Advance Design & BIM Designer products.
Objectives:
Contribute to the profitability and increased development of our clientele by offering a range of consultancy and training services before and after sales. Use your technical experience to improve the company's product services by collaborating with the various teams
Have a good understanding and use of our Graitec Advance Design structural analysis solution in accordance with the Canadian & American markets
Position yourself as an expert in the use of this software
Support sales teams by performing relevant product demonstrations, technical support, training, advice and configuration to customers and prospects
Manage technical relationships with key customers
Responsibilities:
Develop a complete understanding of Advance Design software to ensure that each sales opportunity is maximized
Position Advance Design as the preferred solution for concerned industries
Animate product demonstrations and presentations
Perform training on Advance Design and other products at Graitec North America offices, at Graitec authorized reseller offices and potentially at customers' sites.
Participate in the development of Advance Design requiring:
Monitoring of relevant and associated standards
Creation and updating of databases, default parameters and product specifications
Continuous improvement of the product based on personal and customer comments
Creation of technical documentation
Provide ongoing technical support and promote products in collaboration with sales and technical teams through online webinars and other similar activities as required
Support clients during face-to-face technical questions, by telephone, online and via email
Organize and lead technology workshops for new customers, existing customers and resellers to help improve our reputation as a leading North American Advisor and Consultant
Act as an ambassador for Graitec during all customer interactions and have a model behavior thus allowing the company to be considered as a truly service oriented company
Participate in business projects when necessary
Perform any other ad-hoc tasks that are relevant to this job requested by your supervisor
Responsibilities
Bachelor's degree in civil engineering is mandatory
Experience in structure design according to the NBCC (A23, S16 and / or O86) or AISC/ACI
Extensive experience with structural analysis software
Qualifications
Bilingual French - English
Client orientation
Quality orientation
Communication
Personal organization
Teamwork
Self motivated
Innovative and problem solving
Industry knowledge
Maintaining and developing relationships
Influence others
Interview Process
Introduction with John, Talent Acquisition Partner
Interview with Farshad, Hiring Manager
Onsite interview in Montreal Office with Hiring Manager and other team members
