AddressAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title Executive Assistant - Proficient (one year contract)
Job Description
What is the opportunity?
You will provide support for the Senior Vice President (SVP) in day-to-day management by completing administrative and operational duties. You will independently manage duties, allowing the SVP to focus on activities which contribute to the achievement of client experience and business objectives. You have a solid understanding of the SVP’s objectives, along with the business knowledge to communicate and work effectively with their partners and clients.
What will you do?
- Lead with a growth mindset, focusing on what’s possible to maximize client acquisition, growth and deliver an exceptional client experience, demonstrating client stewardship and care in every decision and activity
- Demonstrate professionalism in all elements of client & employee communications and take ownership to resolve client concerns and requests at first point of contact, escalating to ensure minimal impact to client
- Manage SVP’s e-mail/mail/calendar, proactively responding to correspondence/requests and prioritizing for the SVP to read
- Ensure SVP’s needs are proactively identified, provide required information/documents for him/her to complete their duties and prepare material required by SVP for presentations, meetings, etc.
- Build and maintain a high level of organizational awareness and a network of RBC contacts to manage and provide support to the SVP and his/her teams
- Contribute to organizing and coordinating internal and external meetings and events for clients and employees, leveraging available technology to enable virtual collaboration
- Assist with employee on/off-boarding activities (HR paperwork, equipment order/set-up, systems access, orientation/information on RBC set-up activities, such as corporate Visa card order)
- Ensure skills / knowledge are up to date and aligned to meet the SVP’s needs and collaborate with team by sharing best practices, coaching, mentoring and assisting colleagues for individual and team success
Must-have
- 3+ years of Executive or Administrative support experience supporting multiple senior leaders
- Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities
- Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member
- Sound judgement in decision making; strong problem solving skills and resourceful in working with others and representing the office of the senior executives
- Anticipate the needs of the senior executives and flag questions or opportunities before issues arise
- Demonstrate initiative, positive and helpful attitude when dealing with others in a professional manner
- High proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigating and research skills
- Able to commit to a one year contract in this role
- Related experience within a large matrix corporate environment
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Address: TORONTO, Ontario, Canada
City: CAN-ON-TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: Personal and Commercial Banking
Job Type: Contract (Fixed Term)
Pay Type: Salaried
Posted Date: 2023-01-24-08:00
Application Deadline: 2023-02-04-08:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
