Field Service Technician

Invest In Yourself & Grow With Buske Office Equipment

If you want to work for one of Canada’s largest Office printer/ copier supplier, get access to world-class training, and develop your natural skills, with competitive earnings, we want to hear from you! is currently interviewing high-potential candidates to join our team. Every day, we’ll teach you something new to maximize your earning potential and earn a competitive base salary with Bonuses.

Why Work With Digital Business Systems

• You’ll have immediate high earning potential, plus performance-based incentives
• You’ll get career growth opportunities and ongoing professional development
• Develop and sharpen your professional and technical skills with world class training
• Enjoy a flexible work environment once you’re fully trained and producing great results
• Join a high energy, empowering culture

Daily Responsibilities & How You’ll Succeed

• Install printers and provide technical assistance with computer software pertaining to printer installations
• Resolve issues for clients via phone, in person, email, or remote login
• Recommend hardware and software improvements for optimal printer functionality
• Track customer issues and resolutions
• Qualifications:
• Previous experience in IT required, preferably knowledge on printer installation
• Strong troubleshooting and critical thinking skills; willingness to learn
• Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
• Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
• Ability to maintain and complete accurate record keeping and processing of paperwork.
• We work in a team and you will have remote support, but you must be able to work independently when on customer location
• Vehicle for printer transportation, phone, and laptop provided - must have valid driver's license. You will be required to travel. Although most of the job will be in Ottawa/Gatineau /Pembroke - sometimes you may be asked to go to Cornwall or Kingston for example.
• Travel expenses will be covered (ie. company car, gas and insurance)

Requirements (if you’ve got these, we want to speak with you)

• Valid driver’s license (we provide a vehicle)
• Excellent people skills! You love meeting new people and can easily establish relationships
• You’ve got computer skills (MS Office, Excel, Outlook, Word, PowerPoint, etc.)
• A College diploma or University degree would be great but are not required
• 5-years of previous technical experience with printing and IT
• English fluency is mandatory, and you must be eligible to work in Canada

We thank all applicants for their interest, but only those selected for an interview will be contacted.