Field Service Technician

Title:Field Service Technician
Company: GAL Power
Location: Kingston, ON
Job Type: Permanent, Full-Time

GAL Power is a Canadian company that specializes in providing power generation solutions and related services. We offer a range of services including the rental, sale, and service of power generation equipment, as well as related products such as generators and temperature control equipment.

Summary
The Field Service Technician involves performing emergency services, preventative maintenance, and repairs for customer/client generators.

Responsibilities include testing electrical components, programming transfer switches, troubleshooting control systems, conducting startups and load bank tests, and operating/diagnosing engine-driven gensets.

Building positive customer relationships, maintaining tools and materials, and effective communication with a supervisor are essential. The role also includes completing service and equipment performance reports.

What You’ll Do – The Role:

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.
• Other tasks and responsibilities may be required.

What You Need

• A valid Ontario class G driver’s license in good standing.
• Mechanical and/or electrical aptitude, skills, and/or experience is required.
• Availability for overtime and on-call rotation
• Ability to attain and maintain security clearances.
• Post-secondary schooling e.g., Power Generation, Certified Mechanic, etc. is an asset.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills and the ability to work efficiently with minimal supervision.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

Working Conditions

• Travelling to Ottawa once per month (or as requested by the Field Service Manager)
• Weekly check-ins via teams and/or calls with the Field Service Manager are required.
• The first week of initial training will take place at the G.A.L Ottawa office.
• After hours On-Call – Required
• Heavy lifting and physical exertion are required.
• Ability to work irregular hours / overtime.
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Ontario

Job Types: Full-time, Permanent

Salary: $25.00-$40.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Automobile allowance
• Company car
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay

Experience:

• Mechanical or Electrical: 2 years (required)

Licence/Certification:

• Class G Licence (required)

Willingness to travel:

• 25% (required)

Work Location: On the road