Field Service Technician, Electronic Products

Work setting

• In shop
• On-site customer service

Responsibilities

Tasks

• Install, maintain and repair electronic equipment
• Inspect and test electronic equipment and assemblies
• Diagnose and locate circuit, component and equipment faults
• Test and adjust repaired products for proper functioning
• Adjust, align, replace or repair electronic equipment and assemblies
• Complete work orders, test and maintenance reports
• Prepare cost estimates
• Read blueprints and drawings

Experience and specialization

Type of service and repair

• Alarm/security system
• Computers and peripherals
• Video cameras and projectors

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• Networks
• Wireless networks
• Wireless router

Additional information

Work conditions and physical capabilities

• Manual dexterity
• Attention to detail
• Hand-eye co-ordination
• Fast-paced environment
• Overtime required
• Physically demanding
• Bending, crouching, kneeling
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Excellent written communication
• Flexibility
• Team player
• Values and ethics