Fine Jewellery Sales & Service Associate

Fine Jewellery Sales & Service Associate

Are you a responsible and highly motivated individual with a passion for jewellery and sales?

We have a wonderful opportunity to join an amazing team of professionals at Sapphires Jewellers.

Sapphires Jewellers has been providing excellence in customer service for over 35 years, offering Fine Jewellery, custom designing and repairs on the premises.

We are looking for a responsible and highly motivated Sales Associate who is ready to take on all sales responsibilities from generating leads to closing sales. Our ideal candidate will deliver a professional presentation to customers, uphold the ideals and standards of our company, and grow with our team. The successful Sales Associate will constantly strive to meet all sales goals and exceed customer expectations.

• Regular part time to full time permanent hours are available minimum 27 hours a week.
• Minimum 1 year jewellery or retail sales experience preferred.
• Hourly wage dependent on experience.

Your duties will include:

• Assisting with opening and closing procedures and display management.
• Providing excellent customer service to ensure ongoing sales and maintain high levels of customer satisfaction.
• Excellent verbal and written communication skills and attention to detail.
• Knowledge of jewellery and a genuine passion for fashion are highly sought in this role.
• Proficient in Microsoft Office.
• Ability to work independently and in a team environment.
• Assisting customers in custom jewellery design selection.
• Collaborating with customers to understand their needs and offering appropriate product recommendations to help select the ideal piece of jewellery.
• Developing and nurturing strong customer relationships to enhance their buying experience and foster customer loyalty.
• Working collaboratively with a team to conduct sales transactions using our computerized point-of-sale system (POS) and credit card system
• Accepting items for repair, contacting customers with estimates, and discussing orders/items ready for pick-up.
• Cleaning and inspecting jewellery.
• Entering repair information into the POS system and inputting appraisal details from the gemologist into the computer. Basic jewellery photography may be required for appraisal documents and inventory updates.
• Adding new jewellery items to the inventory system (POS) and pricing and tagging items.
• Proficiency in various social media platforms and a keen interest in social media management are highly desirable assisting with updating website inventory content: including adding and removing product.
• Maintaining the overall appearance of the work environment.

We are looking for someone who thrives in a dynamic and customer-focused environment. We want to hear from you if you are ready to take on the challenge and make a significant impact.

Get to know us at https://www.sapphiresjewellers.com/

Job Types: Full-time, Part-time, Permanent

Expected hours: 27 – 44 per week

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Experience:

• retail sales or jewellery: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 2024-04-02