First Nations / Inuit / Métis - Hr Business Support Consultant

We invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO’s Indigenous Careers landing page, as well as all of those on BMO's Careers page.

Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities.

This is part of BMO’s ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration.

HR Business Support Consultant

As part of our growing and evolving HR Support Services Team (HRSS), you will be responsible for delivering HR support to internal and external partners ensuring timely and accurate resolutions. The Business Support Consultant will provide support and coaching on complex HR service inquiries from managers, employees and the HR Business Partner (HRBP) community; those not able to be addressed through the first level support with our Human Resource Centre (HRC) partners. The team will be addressing specific employee and manger questions, concerns and issues that are escalated to us through phone, ticketing platform, chat or email by the HRC. We will also be accountable to support direct questions raised by HRBP’s.

• Identifies emerging issues and trends to inform decision-making.
• Monitors and tracks performance on applicable indicators, and addresses any issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Conducts independent analysis to resolve strategic issues.
• Participates in setting communication strategy designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of wide range of HR topics & solutions.
• Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Builds effective relationships with internal/external stakeholders.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Provides input into the planning & implementation of programs & solutions and executes within required service level agreements and standards.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Appropriate HR designation (i.e. CHRP, ADR) preferred.
• Knowledge in HR disciplines.
• Risk mindset.
• Knowledge of systems thinking & agility.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Compensation & Benefits
$54,500 (minimum) - $78,000 (mid-point)
The base salary represents BMO Financial Group’s hiring range for this
position. Actual salaries will vary and will be based on various factors, such
as location, skills, experience, and qualification for the role. Salaries for parttime roles will be pro-rated based on number of hours regularly worked.
Base salary is one component of BMO Financial Group’s total compensation
package for employees, which may include performance-based
incentives, commissions or discretionary bonuses, as well as other perks
and rewards. BMO also offers health insurance, tuition reimbursement,
accident and life insurance, and retirement savings plans. To view more
details of our benefits, please visit: Total Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.