Address
Form of work
SalaryFO 18R - Information Officer
Position Classification
Financial Officer R18
Union
GEU
Location
Vancouver, BC V6B 0N8 CA (Primary)
Salary Range
$58,319.24 - $66,096.20 annually
Close Date
1/19/2023
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service -> Ministry of Finance
Ministry Branch / Division
Consumer Taxation Programs Branch/Revenue Division
Job Summary
Bring your exceptional customer service and analytical thinking skills to a work environment with diverse stakeholders
The Revenue Division (RD) is responsible for the administration and collection of the ministry's tax and natural resource revenue activities. With annual gross revenues in excess of $15 billion, the division's programs are the largest single source of provincial revenues required to support public services to meet the needs of the citizens of British Columbia. RD provides fair, efficient, professional and equitable administration of tax, revenue and benefit programs to ensure that government receives the revenue it is due through compliance with taxation, energy and forest revenue statutes. The division promotes voluntary compliance through quality customer service, education, and compliance programs.
Within the RD, the Consumer Taxation Programs Branch (CTPB) is responsible for the effective and efficient administration of all provincial consumer tax programs on behalf of the Ministry of Finance.
As an Information Officer, you provide authoritative tax application and interpretation services to vendors, taxpayers, their professional representatives (financial/legal), and the general public regarding taxation statues administered by the ministry. You will prepare detailed reports justifying approval or denial within the parameters of legislation and regulations governing the program.
If you thrive in an environment dedicated to cooperation and teamwork, and enjoy working towards group and organizational goals, we look forward to your application.
Job Requirements:
Education and Experience
- High school graduation or equivalent.
- Minimum six months of experience (preferably more) interpreting the application of complex legislation, policy, or regulations.
- Minimum one year of experience (preferably more) in a call/contact centre environment, responding to a high volume of inbound phone queries daily, explaining complex information to a diverse customer base, and using conflict resolution and effective professional communications skills (a reception phone line does not meet this qualification).
- Minimum six months of experience (preferably more) using evidentiary information gathering and analytical thinking techniques when reviewing complicated documents for missing information and piecing together relevant information.
- Minimum six months of experience (preferably more) using MS Suite of Applications and working in a Windows-based environment.
Preference may be given to applicants with:
- Related post-secondary coursework (e.g. business administration, finance, law).
For questions regarding this position, please contact Thomas.Antrim@gov.bc.ca .
About this Position:
An eligibility list may be established for future permanent and/or temporary opportunities.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements list above.
Cover letter: No - Please do not submit a cover letter as it will not be reviewed.
Resume: Yes - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire (Standard): Yes - You will be required to answer a standard questionnaire.
Helpful tips, videos and more regarding the application process can be found on the Your Job Application website. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible.
Additional Information:
A Criminal Record Check (CRC) will be required.
The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job Category
Finance
Additional Information
