Food And Beverage Attendant

At INNHotels, our mission to share our Canadian experience of tourism, culture, and history with our guests begins first and foremost with our employees/team/staff that deliver this exceptional, quality experience. We wouldn’t be a leader in hospitality, sustainable tourism, or community development without the wonderful people that work with us to grow our company vision.

Are you a positive self motivated person who is adaptable and looking for change? Are you an excellent team motivator who is excited to work and live in the Columbia Valley? If you are ready for outdoor adventures and meeting new people, then come join our team at the Copper Point Resort where we can continue to create the best possible experiences for our guests and each other!

JOB SUMMARY:

This is a multifaceted front of house role that includes all aspects of front of house operations. As a F&B Server at Elements your main objective is to provide quality service to each guest while they are on site. Whether you are serving them breakfast, dinner or a cocktail poolside, we want them to leave remembering what a positive experience you helped create for them. In this role you will be a versatile asset in all departments of F&B services, including but not limited to: Bartending (pool side & dining room), serving, hosting, bussing, banquets & events.

JOB RESPONSIBILITIES:

· Take food & beverage orders;

· Enter orders accurately on POS system, maintain accurate bills and collect payments;

· Maintain cleanliness of the work areas and equipment in front and back areas of the restaurant and banquet facilities according to resort standards;

· Maintain complete knowledge of service requirements such as detailed menu selections, ingredients, prices, station assignment and table settings;

· Maintain complete knowledge and comply with all departmental policies and service procedures;

· Check cleanliness and condition of assigned station and service areas;

· Greet guests as they arrive and assist them with seating when necessary;

· Open and serve wine/champagne bottles in accordance with departmental standards and function requirements;

· Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day;

· Maintain positive guest relations at all times;

· Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately;

· Handle guest complaints and ensure guest satisfaction in conjunction with the Supervisor and/or Manager;

· Complete opening, closing and cleaning side duties as assigned;

· Adhere to payment, cash handling and credit policies/procedures;

· Set up and tear down of meeting and function rooms according to the banquet event order;

· Completion of pre/post function side work as assigned by supervisor;

· Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements and departmental standards;

· Set up and serving of banquet and restaurant bar.

QUALIFICATIONS:

You are a team player who is excited to create a great experience for the guests of Elements! You are positive, driven and have a ‘glass half full’ outlook on life. Your other traits include:

• A passion for customer service and a strong attention to detail;
• Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
• Ability to work under pressure in a fast-paced work environment;
• Excellent organizational, communication and interpersonal skills;
• Friendly and pleasant demeanour, courteous, self-motivated, and professional;
• Ability to work efficiently with minimal supervision, independently and as part of a team;
• Ability to work different shift hours;

REQUIREMENTS:

• Serve it right certification;
• Food safe level 1;
• Knowledge of Silverware system is preferred, but not a must;
• Previous serving experience is preferred;
• Basic bartending knowledge preferred

WHO WE ARE:

• Copper Point Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.

WHAT WE OFFER:

• A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels;
• A competitive compensation package;
• Group health plan;
• Staff events and seasonal discounts on local adventure activities;
• Hotel Discounts as part of the INNHotels family of hotels;
• The opportunity to live and work in the beautiful Columbia Valley;
• Staff accommodation available.

Do you think you would make a good candidate? Apply online with your resume and cover letter stating why you are interested in this role and area to live. We would like to thank all applicants for applying, however only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 6 months

Salary: $16.75 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Morning shift

Supplemental pay types:

• Overtime pay
• Tips

Experience:

• Serving: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Serving It Right (required)

Ability to Relocate:

• Invermere, BC V0A 1K2: Relocate before starting work (required)

Work Location: In person