Job Summary:
Food & Beverage Attendants will serve patrons of the golf course both alcoholic and non-alcoholic beverages, as well as food. Attendants will communicate constantly with guests to ensure a high level of customer service is maintained. Attendants will be aware of golf course products and services, to provide any relevant information to guests during their visit. The ideal candidate must be Smart Serve certified, as well as possess a friendly and outgoing personality, and enjoy working indoors and/or outdoors.
Job Duties/Responsibilities:
Arrive ready for your shift in your appropriate uniform outlined in the employee manual.
Maintain a positive attitude that promotes teamwork within the facility.
Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Smart Serve Certification is required for this position. Identify and deny intoxicated customers further alcoholic beverages and ensure that customers have an appropriate means of transportation when leaving the facility.
Adhere to Health and Safety Guidelines of policies and procedures as laid out by management in the employee handbook.
Work in a team with other employees during busy times to ensure customers are served in a timely manner.
Performing daily opening of cash and inventory check, collect payments from guests and perform daily closing of cash and inventory check.
Communicate with guests regarding available menu options, answer any questions, make recommendations, and suggest appropriate choices if required.
Ensure that all guests benefit from current, on-going and upcoming promotions.
Perform daily bar cleaning duties such as: cleaning the bar and lounge tables of garbage and spills, cleaning & organization of the lounge, sealing and weighing liquor bottles at the end of each shift, restocking beer stock and shelves, cleaning inner bar area, removing garbage & recycling, among other duties.
Stock service areas with supplies needed according to the inventory sheet provided, and ensure that Managers are aware when stock is low.
Assist kitchen & banquet staff when needed by helping with garbage removal, polishing glassware, sorting dishes & tidying the upper facility.
Assist in the training and development of new employees when required.
Other duties as required.
Skills and Qualifications:
Meet and exceed guest expectations by providing excellent customer service.
Capable of standing for up to 8 hours during a shift.
Safely and efficiently work with kitchen equipment; sharp knives, a grill and deep fryer.
Perform efficiently and effectively during high volume peak periods.
Possess a strong work initiative and work well independently.
Maintain a positive and welcoming attitude with golfers and other staff members.
Being open to taking the Food Handlers certification program is considered an asset.
Maintain a flexible work schedule including opening & closing shifts, as well as availability on weekends and holidays.
Strong oral communication and interpersonal skills.
Ability to multi-task in a fast-paced environment.
Manderley on the Green is located 8 minutes from Barrhaven on Prince of Wales Drive. Public transportation is currently not available to our facility, therefore applicants must have an appropriate means of transportation.
Job Remuneration:
Hourly wages, commensurate with experience, paid bi-weekly.
Golfing privileges are provided to the staff member & discounted rates available for their guests.
Discounted pricing on meals and drinks when working.
Application Process:
Applications should include an up-to-date resume, and can be sent by email to Anna Epp at anna.epp@legroupefortin.com.