Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Develop, implement and analyze budgets
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player