Address
Form of work
Salary```Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who is bilingual and enjoys working in a fast-paced environment.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, order placement, and issue resolution
- Provide accurate and timely responses to customer inquiries
- Process customer orders and returns
- Perform data entry tasks to update customer records
- Collaborate with other departments to resolve customer issues
- Upsell products and services to customers when appropriate
- Maintain a high level of professionalism and empathy in all customer interactions
Skills:
- Excellent verbal and written communication skills in both English and Spanish
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or sales is preferred
- Proficient in using computer systems and software applications
- Ability to work independently as well as part of a team
Location: [LOCATION]
Join our team today and become an integral part of our customer service department. Apply now!```
Job Types: Full-time, Part-time
Salary: $16.75-$19.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Supplemental pay types:
- Tips
Education:
- Secondary School (preferred)
Work Location: In person
