Counter Staff, Customer Service

Company description

DVC Ventures is a business that caters to the public and offers and exhilarating experience for all our customers. From date nights to corporate team building events, tourism to membership, we offer it all and strive to always be the choice for people to visit. We have a high level of traffic and offer a fast paced, never a dull moment environment, and an extremely social atmosphere that makes it a great place to work. With a wide reach and a niche in the market of leisure and entertainment, we have been around for 15 years and are constantly growing.

Job description

Who You Are:

You enjoy working with people in a fast pace environment. Customer service is your #1 priority and you strive to provide the best experience to all customers. You are a team player and fast learner, able to multitask and prioritize tasks. Some knowledge of firearms is a plus but not necessary. Training will be provided to selected candidate.

Responsibilities:

- Greet & sign in customers

- Make recommendations based on customers experience

- Provides efficient & accurate data entry in lightspeed

- Answer phones and process payment accurately

- Ensure customer satisfaction and compliance with company Policies & Procedures and established Best Practices

- Perform a variety of operational activities as assigned by your Shift Lead or Manager

- Work well under pressure, and with trust & respect.

Qualifications:

- Prior retail & Customer Service experience

- Minimum High School education or equivalent

- Basic computer knowledge

- Must be able to work weekdays & weekends.

- Must possessed valid firearm license (PAL/RPAL)

Compensation:

- Starting Wage based on experience

- Range Uses & Membership

- Training and Development

- Career growth opportunities

We look forward to hearing from you about this exciting opportunity. No phone calls please.

Job Types: Full-time, Part-time

Salary: From $16.75 per hour

Benefits:

• Company events
• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• Customer Service: 1 year (preferred)

Licence/Certification:

• PAL/RPAL (required)

Work Location: In person