Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Hospitality industry
- Staff accommodation available
- Spa
Responsibilities
Tasks
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Database software
- Central reservation system (CRS)
- Internet
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Benefits
Health benefits
- Health care plan
Long term benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Parking available