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Form of work
SalaryResponsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service to guests, addressing their inquiries and resolving any issues or complaints
- Handle guest requests for information, such as directions or recommendations for local attractions
- Operate the hotel phone system, transferring calls and taking messages accurately
- Assist with the night audit process, including reconciling accounts and preparing reports
- Maintain a clean and organized Front Desk area
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills, both verbal and written
- Multilingual skills are a plus, particularly fluency in languages commonly spoken by hotel guests
- Familiarity with Front Desk operations and hotel procedures is preferred
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Excellent phone etiquette and interpersonal skills
Please note that this position may require working evening or overnight shifts.
We offer competitive pay and benefits packages for our employees.
If you are a friendly and customer-oriented individual with a passion for hospitality, we would love to hear from you. Apply now to join our team as a Front Desk Clerk/Night Auditor.
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
