Front Desk Attendant / Gym Staff

About Iron Nation Fitness Gyms

Iron Nation Fitness is a fitness space where a passion for health, wellness, and community converge to create a fitness experience like no other.
At Iron Nation Fitness, we believe in the transformative power of a healthy lifestyle, and our mission is to inspire and empower individuals on their fitness journey.

Our Vision:
To be a leading force in promoting health and well-being, where members achieve their fitness goals, foster a sense of community, and embrace a lifestyle that prioritizes health and vitality.

What Sets Us Apart:

• Community-Centric Approach: We are more than just a gym; we are a community of like-minded individuals committed to supporting each other's fitness endeavors. Our members aren't just faces in the crowd; they are valued participants in the Iron Nation family.
• State-of-the-Art Facilities: Immerse yourself in a fitness environment equipped with cutting-edge facilities and top-notch equipment. Our spaces are designed to inspire and elevate your workout experience.
• Passionate and Knowledgeable Staff: Our team is comprised of dedicated fitness professionals who are not only experts in their field but are also genuinely passionate about helping you reach your fitness goals. Whether you're a seasoned athlete or a beginner, we're here to guide and motivate you every step of the way.
• Inclusive Fitness Culture: At Iron Nation Fitness, we celebrate diversity and inclusivity. Regardless of your fitness level, age, or background, you'll find a welcoming and supportive atmosphere where everyone is encouraged to thrive.

Contact Us:

Iron Nation Fitness is seeking a couple of motivated and customer-focused individuals to join our team as Front Desk Staff members at our Surrey, BC location.
The ideal candidate will play a key role in creating a positive and welcoming environment for our members.
If you have excellent customer service skills, a passion for health and fitness, and a desire to be part of a dynamic fitness community, we want to hear from you!

Responsibilities:

• Greet and Assist Members
• Welcome members with a friendly and positive attitude.
• Assist members with inquiries, sign-ups, and information about our services.
• Maintain Cleanliness and Organization
• Organize plates, weights, and attachments on the gym floor.
• Perform regular cleaning tasks to ensure a pristine and hygienic workout environment.
• Customer Service
• Provide exceptional customer service to enhance the member experience.
• Address member requests and provide solutions in a timely and effective manner.
• Member Sign-in and Access Monitoring
• Efficiently sign in members and monitor access to the facility.
• Collaborate with Team
• Work collaboratively with other staff members to create a well-organized and inclusive atmosphere.
• Basic Administrative Tasks
• Utilize computer systems for handling member records and inquiries.
• Assist with basic administrative tasks as needed.
• Demonstrate a genuine passion for health and fitness.
• Stay informed about fitness trends and industry developments.
• Willingness to Learn and Grow
• Participate in training and development opportunities.
• Embrace opportunities for personal and professional growth within the organization.

Requirements:

• Excellent customer service and communication skills.
• Previous experience in a Front Desk or customer service role is preferred.
• Basic computer skills for handling member records and inquiries.
• Willingness to engage in cleaning and organizational tasks on the gym floor.
• Must be passionate about health and fitness.
• Previous fitness experience is considered an asset.

Job Type: Full-time

Salary: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Surrey, BC V3W 3B2 (required)

Work Location: In person