Front Store Supervisor - Pharmacy

The Pharmacy Langley is now accepting applications for a Front Store Supervisor to join the team in Langley, BC

Why work at The Pharmacy Langley:

Benefit from a purchase discount program, flexible and varied schedules, competitive pay and extended benefits

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

SUMMARY:
The Front Store Supervisor (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, excluding pharmacy. The FSM leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved. Through training of employees, regular follow up and feedback, and leading by example. The FSM is expected to embrace all The Pharmacy Langley’s Policies, procedures, and standards. The FSM is responsible for achieving store objectives and targets and is required to deal with and solve all problems that may arise.

DUTIES & RESPONSIBILITIES:
Operations

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
• Follows direction outlined on all communications relative to operations
• Ensures products are always in stock, through proactive inventory planning, and utilization of best practices and established processes
• Conducts daily store walks and provides direction when necessary
• Adheres to established purchasing processes including all replenishment activities (e.g., regular replenishment, seasonal and event purchasing)
• Proactively monitors and minimizes the liability of discontinued inventory utilizing weekly reports to ensure the timely return of products to vendors being aware of all vendor return policies
• Inventory control, ordering, receiving, price changes, damages, and returns
• Implements new planograms and planogram adjustments, follows perpetual inventory directives

Physical Store/ Facility Management

• Primary key holder and may be called to the store before, during or after business hours in the event of an emergency
• Responsible for ensuring the safety of all customers and employees on store premises
• Responsible for maintaining physical store image to corporate standards
• Responsible for upkeep and repairs with Janitor, Property Management, and scheduling repairs

Experience

• Previous retail management experience (including responsibility for purchasing, Loss Prevention, as well as inventory control)
• Demonstrated ability to drive the business, lead by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Strong verbal and written communication skills
• Computer literacy
• Demonstrated commitment to providing exceptional customer service
• Strong relationship builder with key internal and external agencies

Job Types: Full-time, Permanent

Salary: $20.00-$21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• customer service: 1 year (preferred)

Work Location: In person