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Form of work
SalaryDuties
As a Golf Simulator Remote Support, you will be responsible for providing assistance and support to customers utilizing the Golf Simulator remotely. Your duties will include:
- Offering exceptional guest services to ensure a positive customer experience
- Providing outstanding customer service by addressing inquiries and resolving issues promptly
- Engaging in public speaking to provide instructions and guidance to customers
- Reaching out to existing customers to gather their experience.
- Reaching out to partners and suppliers if there are any issues during shipment.
- Replying to support request email or inquiries promptly.
- Gather customer data and enter into the Customer Support system.
Qualifications
To excel in this role, the following qualifications are required:
- Prior experience in guest services or a related field
- Proficiency in computers
- Experience and knowledge in golf and Golf Simulator is preferred
- Strong customer service skills with the ability to handle various customer situations tactfully
- Excellent public speaking skills to effectively communicate instructions
This position offers a unique opportunity to engage with customers remotely while providing exceptional support and service. If you are passionate about golf and enjoy interacting with customers of all ages, this role is perfect for you.
Job Type: Full-time
Salary: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Okotoks, AB
