Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
Work site environment
- All weather conditions
Work setting
- Retail service establishment
- Shopping centre or mall
Responsibilities
Tasks
- Assist clients/guests with special needs
- May be required to appear in court as witness
- Produce reports
- Conduct investigations to locate missing persons
- Enforce regulations to maintain order and resolve conflicts and to monitor establishment activities
- Investigate unlawful acts of employees or patrons of establishments and recommend security systems
- Operate security control room equipment
- Patrol assigned areas
- Prevent and detect shoplifting and theft in retail establishments
Credentials
Certificates, licences, memberships, and courses
- Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)
- CPR Certificate
- First Aid Certificate
- Security Guard License
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
Investigative expertise
- Closed-circuit television (CCTV)
Type of experience
- Audio-video surveillance
- Interviews/statement taking
- Retail loss prevention
Additional information
Transportation/travel information
- Own vehicle
Work conditions and physical capabilities
- Attention to detail
- Combination of sitting, standing, walking
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Own tools/equipment
- Steel-toed safety boots
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Judgement
- Reliability
- Team player
- Punctuality
- Positive attitude
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- Parking available