Healing & Reintegration Outreach Worker

Job Scope

The Healing & Reintegration Outreach Worker reports to the Justice Programs Manager. The Outreach Worker takes a lead role in planning and organizing and implementing culturally appropriate services within the Healing & Reintegration Program, in consultation with the Justice Programs Manager. Regular updates are provided to the manager about work performance, progress, and difficulties. Responsibilities include sourcing and supporting the implementation of therapeutic resources that address completing healing plans though the identity of being an Indigenous person. The Outreach Worker plans daily, weekly, and monthly services within the healing and reintegration program, and reports on all progress and results. Primary goals are for quality services, safe work practices, collaborating with co-workers to maximize resources and opportunities for clients, quality work, reporting and compliance, and for delivering services in the assigned program area. Key areas of support services are: (a) reintegration and healing for offenders, (b) community healing CIRCLE programs, (c) secondary support in Indigenous therapeutic case management, (d) Victim Services, and Missing and Murdered Indigenous Women, (d) healing supports for Indigenous persons affected by the impacts of colonization as it relates to Residential School Survivors, 60’s Scoop Children, Day School Survivor’s, and other similar impacts, (e) secondary support in youth outreach support, (f) public relations campaigns related to the work.

Service area goals include: fostering strong relationships with co-workers, the RCMP, correctional institutions, community Elders, various FNFN department staff, and other similar stakeholders; develop consistent program plans and service implementation; make recommendations and implement the full cycle intake and case management model and process; implement public relations activities that ensure the identified population are aware of their options for support and services, and other ancillary services provided by the Indigenous Justice Program. Foster the implementation of services that enhance the quality-of-place and quality of life for our community members. The work also includes ensuring security and safeguards for self, workers, building, grounds, equipment, and work sites while working. A key element of success for this employee is technical knowledge and experiences with corrections and social services case management, and an awareness and knowledge of reference materials, to assist in addressing problems, challenges and issues, and includes, regulations, written policies, procedures and guidelines, as well as maintenance and work schedules and check lists, and equipment manuals and reference handbooks, and WHMIS manual and data sheets. Other related duties as required.

Candidate Profile

The Healing & Reintegration Outreach Worker exercises diplomacy in co-worker, client, and public relations, and possesses technical knowledge for the work. This worker has excellent interpersonal skills including exceptional communication and engagement skills to gather information and to ask questions. Informing and engaging employees and clients to gain their confirmed understanding and cooperation are crucial to the work. This worker has strong written and verbal communication skills and communicates with employees, managers, and citizens and those citizens involved in the justice system. This position also communicates with others involved in the work service chain such as, co-workers, Professionals, paraprofessionals, agents and affiliates. Maintains contact with the occupational health and safety committee members, and the general public. This position is responsible for preparing reports for management.

Preferred Qualifications

Experience:

Mature individual of professional presentation with a college certificate or diploma, supplemented by completion of education or experience in social work, human services, or social sciences, with experience in case management, and healing program design.

• Experience working with clients and case management.
• Experience must include proposal preparation, program and service delivery.
• Experience working with other service providers and community stakeholders.
• Experience with provincial court system.
• Experience developing evaluation frameworks to evaluate programs and services.
• Experience working with Indigenous People, preferably in justice, is a requisite for this position.

Knowledge:

• Knowledge of Indigenous history, culture and traditions.

Skills:

• Strong interpersonal skills and ability to interact professionally with others
• Strong communication skills (written and oral) with experience in public speaking and facilitating presentation; ability to listen to understand and ask questions for clarification and to implement resolution skills; able to produce written documents with clearly organized thoughts using proper sentence construction
• Proficient computer skills and able to use MS Office Suite, Excel, internet, and email.

Abilities:

• High confidentiality standards and ability to exercise good judgment.
• Ability to work in a team setting among several competing priorities.
• Demonstrated ability to prioritize, organize and manage multiple and diverse projects and operations, while adhering to budgets and timelines.

Other:

• Compliance with BC Immunization program, TB Screening, and FNFN’s requirement for COVID-19 vaccinations.
• Satisfactory completion of a police information check may be required.
• Valid Class 5 BC Driver’s License.
• Drivers Abstract.

Additional Information

The following training/certificates and additional assets are preferred, but the Employer may provide training to successful candidate:

• Completion of Degree applicable to the field of work.
• One or more course in Indigenous Justice Services training (i.e.: Community Justice Forum Facilitator Training, Cultural Perspectives Training, etc.)
• Other certificates of training such as, OFA1, WHMIS, OHS.
• Experience working with funders and associated programs and projects, with demonstrated success in project / proposal development.
• Experience working for or a relational understanding of Indigenous justice services.
• Google™ drive, calendar, forms and other Google™ products.
• Ability to speak Dene and/or Cree.

Work Conditions

This work typically takes place Monday to Friday, 8:30 a.m. – 4:30 p.m., excluding holidays. Will be required to work evenings and weekends at times. The majority of work occurs at various public/employer buildings on reserve. Requirement to travel to several sites on reserve. Regularly works with persons identified in the criminal justice system/criminal court. May be exposed to unpleasant dealings in emotionally charged situations. Overtime as approved by the supervisor(s).

Application Instructions

Closes: January 28, 2024 at 11:59 p.m. Remuneration: Rate offered to the successful incumbent is pending certification(s), skills, experiences, knowledge. *Preference may be given to qualified First Nation’s applicants. Kindly forward your cover letter and resume.

We thank all individuals for applying, but only those applicants whose applications clearly demonstrate meeting all of the requested minimum requirements will receive a reply. * Constitution Act, 1982 [Section 35]; Canadian Charter of Rights and Freedoms [Section 15(1)]; Canadian Human Rights Act [Section 16(1)]; Employment Equity Act [Section 5(a), 10(b)]; Declaration on the Rights of Indigenous Peoples [Article 22]; ILO Convention 169 on Indigenous and Tribal Peoples in Independent Countries.

Job Types: Full-time, Permanent

Salary: From $27.50 per hour

Expected hours: 35 per week

Benefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Work Location: In person